topic Re: Nest App not Displaying Inside Temperature Numerically in Nest Thermostats

Nest App not Displaying Inside Temperature Numerically

JeffLerner — Wed, 26 Jan 2022 19:53:44 GMT

My 3rd gen Nest Learning Thermostat displays target temp AND current temp, both graphically via lines on the circular display, and numerically, however, the app displays target temp graphically and numerically but not the current inside temp.

I can see a line in the app for the current temp but there are no digits displayed.

Got to be a bug in the app?

Re: Nest App not Displaying Inside Temperature Numerically

johnCNA — Thu, 27 Jan 2022 03:49:51 GMT

I don't know if it's a bug or just the way it has been programmed. What I have noticed is if the set temp and actual temp are close together, it won't display the actual temp. When the two lines on the 'dial' on the screen are farther apart, it shows the actual temp.

On the Home app, it always shows the actual temp below the screen 'dial'. But the Home app does not show the outside temp like the Nest app does. The Nest app shows the programming function, the Home app does not. Odd to see the inconsistencies between the two.

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Thu, 27 Jan 2022 12:54:48 GMT

Doing some further investigation, I’ve found a comment that if the inside temperature is within 3 degrees of the set temperature, the Nest won’t display the numerical temperature …

Don’t know if true, but if so can’t understand the logic behind that…

Re: Nest App not Displaying Inside Temperature Numerically

johnCNA — Thu, 27 Jan 2022 14:44:37 GMT

I don't think the 3 degree variance is the issue, although it might be an element in the programming. This morning, my app was showing this - the set and actual temp were the same. It seems to me that it mostly does not show the actual temp when the actual is below the set temp but within a degree or two/three, perhaps.

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Thu, 27 Jan 2022 17:56:07 GMT

hmmm..well, that strikes me as strange…in any case, my expectation and requirement is to display both the inside temp and set temp both graphically and numerically continuously…on the device and in the App…flat out don’t get why this isn’t happening…why would Google see fit not to do this ??…

I’m beginning to have serious concerns about the software for this device…right now my nest bow showing its in ECO mode…we were all out of our place for a couple of hours so yeah, that’s right, but I’ve now been home for 45 minutes and it still hasn’t shifted back into normal mode…I’ve literally danced in front of the device to let it know I’m home but no joy..

Re: Nest App not Displaying Inside Temperature Numerically

larentgu — Thu, 07 Apr 2022 12:15:04 GMT

I have the same issue and it’s just a new occurrence, in the last 2 days. The app was displaying the numerical value for years before. Is this something that can be fixed or has the app been updated to stop showing this? What I see now is a dot with no numerical value. Would be nice to know from the app owners why this had suddenly occurred in order to stop wasting time trying to fix it if it’s a permanent change.

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Thu, 07 Apr 2022 16:18:06 GMT

I’m not aware of any app updates ..I’m on version 5.68.0…how about you ??..I’m still only seeing one number in the Center of the App graphic dial.

also HomeAway doesn’t work but that’s in another thread..don't get me started on that one..

Re: Nest App not Displaying Inside Temperature Numerically

larentgu — Thu, 07 Apr 2022 17:09:07 GMT

On version 5.68.00.11.

This issue did not occur until yesterday. So for years it worked correctly and suddenly no numerical value. Has this also been sudden on your end?

Do you happen to know if Google looks at these comments in order to gives us direction? I just want know if there’s hope for a fix or if this is the new normal.

At least I have a dot showing the current temp. At worst, I can move the set temp dial to see exactly what the current temp is. Not ideal and very much disappointed I was not informed of this change by the app provider.

Re: Nest App not Displaying Inside Temperature Numerically

johnCNA — Thu, 07 Apr 2022 17:24:50 GMT

My 3rd Gen Learning shows the internal temp sometimes and sometimes not, in the Nest app. It always shows the internal temp in the Home app. There are so many odd discrepancies between the two apps. I'm guessing it's two different developer teams who don't talk to each other often. 😳

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Thu, 07 Apr 2022 20:09:41 GMT

I’ve found that Google support is responsive to Twitter postings

Re: Nest App not Displaying Inside Temperature Numerically

Jay83 — Sat, 14 May 2022 01:55:26 GMT

I’m having the same issue. Annoying and so stupid. Shows the temp I have set the AC to but not the current temp. Just a line representing the current temp, which I can see it’s warmer then set temp. But no idea what it actually is. Fix this!

Re: Nest App not Displaying Inside Temperature Numerically

R_Van_Nostrand — Thu, 19 May 2022 17:11:57 GMT

I agree- Google Nest programmers should change the Nest App to always display set point and current room temp alphabetically as well as the line(s). If not, and the lines are on top of each other, you really don't know what the two temperature displays are.

Re: Nest App not Displaying Inside Temperature Numerically

PierreF — Wed, 01 Jun 2022 02:59:14 GMT

I too am having this issue but I looked closer and the current temp is there but the font is messed up and lost in the lines so you can’t see it. Definitely a bug…

Re: Nest App not Displaying Inside Temperature Numerically

Jeff — Wed, 27 Jul 2022 22:27:21 GMT

Hi everyone,

Sorry for the late entry into the thread, but I wanted to jump in and see where everyone was at with this. If you've done any additional troubleshooting, let me know what you have tried and what you might have found out. I'll be happy to work with you to find resolution, so let me know if you still need some help here.

Thanks,

Jeff

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Thu, 28 Jul 2022 01:56:08 GMT

Has Google sent out any fix for this problem ??

I’m currently not near my thermostat and won’t be for months but I’m highly confident that without some sort of fix or update from

Google this is still an ongoing problem

Re: Nest App not Displaying Inside Temperature Numerically

larentgu — Thu, 28 Jul 2022 02:27:44 GMT

Problem fixed on my end. Honestly, did not notice until your prompt. Just had become accustomed to moving the setting dial to see the numerical value of the room temp.

Re: Nest App not Displaying Inside Temperature Numerically

colinhtucker — Fri, 04 Nov 2022 03:07:38 GMT

There is no Google software support for this product. They bought it, and tasked a team with folding it into the Assistant/Home/Nest mosh pit. Banking revenue. The end.

Re: Nest App not Displaying Inside Temperature Numerically

Jhonleanmel — Wed, 09 Nov 2022 19:20:57 GMT

Hi colinhtucker,

We deeply appreciate you sharing your thoughts and experiences, and we'll take it as feedback. We hope we can change your mind in the future.

Best,

Mel

Re: Nest App not Displaying Inside Temperature Numerically

JeffLerner — Wed, 09 Nov 2022 22:22:02 GMT

Lol….are you kidding.??…if you want to change minds, how about fixing the various problems identified by myself and others on this forum..

Question for you….when was the last time Google actually sent out a software release for this product ??…you know…to fix some of the bugs ??maybe never ??

Re: Nest App not Displaying Inside Temperature Numerically

Jhonleanmel — Thu, 10 Nov 2022 01:14:05 GMT

Hi JeffLerner,

For Nest Learning Thermostat and Nest Thermostat E, the latest firmware version release was on February 22, 2022.

Best,

Mel