topic Re: Manual schedule not working in Nest Thermostats

Manual schedule not working

Murtie — Fri, 11 Mar 2022 21:52:52 GMT

Hi - I have a Schedule set up but the heating when it comes on at 6pm at 20c, switches itself off after some time. It’s meant to be on from 6-10pm so now as it’s nearer 10pm, it’s much colder

7-11am is 20c, then I’ve put it at 9c until 5pm when it goes back to 20c and back to 9c at 1030pm.

Has anyone else had this issue and why the schedule doesn’t sync up? It’s so frustrating because the house is so cold! And if I turn up the heating to say 21, the heating won’t always activate and the background stays ‘grey’ instead of ‘orange’

please help! Thank you in advance!

Re: Manual schedule not working

CristianC — Thu, 31 Mar 2022 11:37:05 GMT

Hey @Murtie,

I'd like to take a look at your schedule. Can you share a screenshot?

Re: Manual schedule not working

AlexD — Sat, 02 Apr 2022 12:57:27 GMT

Hi, I wanted to check in. Do you still need assistance? if so, make sure to let me know.

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 15:29:10 GMT

hi - i think it' working a bit better but for 5pm schedule, the preheating is on at 12pm? why does it start too early when my true radiant is set on 1hr?

Re: Manual schedule not working

AlexD — Sun, 03 Apr 2022 15:39:51 GMT

It is good to hear it is better. If you go to the thermostat energy history and tap on one of the days where this occurs you should see a orange dot where the heating activated. If you tap on it what does the description say activated? You can take a screenshot of it.

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 15:46:58 GMT

Hi this is what it says…

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 15:47:42 GMT

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 15:48:49 GMT

Re: Manual schedule not working

AlexD — Sun, 03 Apr 2022 15:54:06 GMT

Thanks. Also please take a screenshot of the heating schedule so I can have a clear understanding of the expected behavior across each day.

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 16:02:18 GMT

Sure here it is

Re: Manual schedule not working

Murtie — Sun, 03 Apr 2022 16:02:50 GMT

Re: Manual schedule not working

Vladut — Sun, 10 Apr 2022 07:41:59 GMT

Thank you so much and Just to confirm: True Radiant is set to off?

Re: Manual schedule not working

Murtie — Sun, 10 Apr 2022 08:56:45 GMT

It’s on but set at maximum of 1hr

Re: Manual schedule not working

Vladut — Sun, 10 Apr 2022 09:00:05 GMT

That might be one of the issues. Would be possible to set it to off and then check if the thermostat follow the schedule?

Re: Manual schedule not working

Murtie — Sun, 10 Apr 2022 09:38:50 GMT

Ok I’ll do that now and see

Re: Manual schedule not working

DragosC — Sun, 10 Apr 2022 12:00:10 GMT

Sure, no worries. Keep us posted.

Re: Manual schedule not working

DragosC — Tue, 12 Apr 2022 12:09:21 GMT

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted.

Re: Manual schedule not working

Murtie — Tue, 12 Apr 2022 12:15:10 GMT

Hi I’m trying to see if it comes on at all, hours ahead of schedule.

if the heating is set at 20c, to come on at 530pm and doesn’t, could that be because the room itself is already 20c or above 20c?

Re: Manual schedule not working

DragosC — Tue, 12 Apr 2022 12:50:17 GMT

Hi there. Thanks for letting me know. Yes, if the ambient temperature is above, the heating won't turn on no matter what.

Re: Manual schedule not working

Murtie — Tue, 12 Apr 2022 13:08:13 GMT

Thanks - we have a separate annex connected to the house. It’s essentially a 2 bedroom flat. Their side gets a bit cooler so how can the nest thermostat recognise that side as well?