topic Re: Transferring ownership of Nest in Nest Thermostats

Transferring ownership of Nest

Noblelady — Sat, 02 Apr 2022 17:17:13 GMT

I just bought a home with an existing Nest thermostat. I can't seem to connect to it using Google Home. Any advice appreciated. The previous owner says she did a factory reset.

Re: Transferring ownership of Nest

sporfrog — Sat, 02 Apr 2022 19:21:53 GMT

It looks like you selected "Nest Thermostat" for the product. Just in case verify which type of Nest Thermostat you have. Then use the app required for that thermostat:

Nest Learning Thermostat - Nest application

Nest Thermostat E - Nest application

Nest Thermostat - Google Home

See getting started for more information:

Nest Learning and Nest E

Nest Thermostat

If you are having a issue getting started, explain what you have tried and what happens.

Re: Transferring ownership of Nest

MelbaDT — Wed, 06 Apr 2022 02:07:26 GMT

Hey folks,

Thanks for answering, sporfrog.

Noblelady, how's everything now? Let us know if you still need help.

Best,

Melba

Re: Transferring ownership of Nest

MelbaDT — Sat, 09 Apr 2022 07:37:21 GMT

Hey Noblelady,

Checking back in — how's your thermostat now?

Best,

Melba

Re: Transferring ownership of Nest

MelbaDT — Tue, 12 Apr 2022 07:17:04 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba