topic Re: Nest thermostat in Nest Thermostats

Nest thermostat

Sandy15 — Tue, 29 Mar 2022 22:02:36 GMT

Why does my nest thermostat stay in away mode even when I’m home? I have location turned off

Re: Nest thermostat

Ryan_G — Fri, 08 Apr 2022 19:25:57 GMT

Hi Sandy15,

Thanks for reaching out and we're sorry for the delay.

A few questions to help us further isolate the issue. Which Google Nest thermostats are you using? Where is the Google Nest thermostat located? Did you manually switch it to Away mode?

Also, check out this link to know more information on Home/Away assist features.

I hope to hear from you soon.

Best regards,

Ryan

Re: Nest thermostat

Ryan_G — Mon, 11 Apr 2022 23:13:22 GMT

Hey Sandy15,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Nest thermostat

Ryan_G — Tue, 12 Apr 2022 23:16:34 GMT

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan