topic Re: Internal battery low in Nest Thermostats

Internal battery low

scenn — Sat, 02 Apr 2022 17:08:06 GMT

Why would my internal battery not be charging? I have removed the thermostat and am charging with a USB charger. Also does the light stop blinking if it is fully charged?

Re: Internal battery low

MelbaDT — Fri, 22 Apr 2022 07:45:09 GMT

Hi scenn,

Thanks for reaching out and sorry for the delay.

Our Nest thermostat's internal battery won't charge if it's not receiving power from your heating, ventilation, and air conditioning (HVAC) system. In most cases, it will show a code or message on it's display which will help you determine the cause of the concern. Please check on this link for more information as well as some suggested troubleshooting steps that you can try: https://bit.ly/3mxcwp6

To answer your other question, the green light will still blink even when the battery is fully charged. Usually, your thermostat will take about half an hour to recharge. But if the battery is fully drained, it can take as long as 2 hours to recharge.

Best,

Melba

Re: Internal battery low

MelbaDT — Tue, 26 Apr 2022 04:55:15 GMT

Hey there,

Checking back in — how's your thermostat now?

Best,

Melba

Re: Internal battery low

MelbaDT — Sat, 30 Apr 2022 07:25:01 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba