topic Re: outer ring does not work in Nest Thermostats

outer ring does not work

Garthwildman — Thu, 21 Apr 2022 18:54:47 GMT

pressing the outer ring on my google nest thermostat does nothing.

Re: outer ring does not work

Patrick_Caezza — Fri, 22 Apr 2022 04:32:03 GMT

The new Google Nest Thermostats doesn't have a press to select outer ring like the other two Nest thermostat.

Nest Thermostats don’t have a touch screen. Use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.

Tap the touch bar to bring up the menu.
Swipe up or down to select an option.
Tap the touch bar again to confirm your selection.

Here are the most important articles to familiarize yourself and get you comfortable with using your thermostat:

Re: outer ring does not work

Garthwildman — Mon, 25 Apr 2022 20:37:35 GMT

Patrick, I have the google nest thermostat E with the following problems. When in thermometer mode pressing settings does not do anything. I press the outer ring, the orange light flashes once, then green for some time, then it returns to thermometer mode. Since I can not obtain the entry code, I can not connect it to the app. I have scanned the QR code, but that does not work for some reason. There is no way that I can change the schedule.

I have checked every support area I can think of, and have never found the answer to my problem. I would like to reach google through a direct chat line, but no luck so far. Do you have any suggestions for me. Note, I do appreciate that you have answered several inquiries for me.

Re: outer ring does not work

Ryan_G — Tue, 26 Apr 2022 17:46:43 GMT

Hi Garthwildman,

Thanks for being here in the Google Nest Community forum.

It seems that you've posted multiple posts with the same concern. We'll close this thread now and continue it on the main one.

Thanks for your help, Patrick_Caezza

Best regards,

Ryan