topic Re: connected nest thermostat not linking to google home app in Nest Thermostats

connected nest thermostat not linking to google home app

DebbieV — Sat, 23 Apr 2022 23:27:06 GMT

Our Nest thermostat has been working fine. My husband accidently deleted it from his Google Home app. Now we are unable to get it to reconnect again. We are following the instructions but it will not connect.

The Nest thermostat is still connected to the wifi and is working on it's own, just not able to control it from our phones/Google Home app.

Re: connected nest thermostat not linking to google home app

Nitink — Sun, 24 Apr 2022 04:34:05 GMT

What instructions are you following? I had same issue and had to reset the devices to make it work again.

Re: connected nest thermostat not linking to google home app

MelbaDT — Sat, 30 Apr 2022 00:24:59 GMT

Hey folks,

Nitink, thanks for answering and for sharing what you've done to resolve your similar concern.

DebbieV, I want to ensure that you'll be able to control your Nest thermostat with your Google Home or Nest app again. Have you had the chance to try resetting it then setting it up again like Nitink did?

Best,

Melba

Re: connected nest thermostat not linking to google home app

MelbaDT — Tue, 03 May 2022 02:31:33 GMT

Hey DebbieV,

Checking back in — how's your thermostat now?

Best,

Melba

Re: connected nest thermostat not linking to google home app

DebbieV — Tue, 03 May 2022 19:38:40 GMT

I've tried to reply twice through email but keeps bouncing back.

So in the end my husband had to "reset" the thermostat and it was on our Google Home app again. Use reset, not restart.

Re: connected nest thermostat not linking to google home app

MelbaDT — Thu, 05 May 2022 03:27:43 GMT

Hey there,

I'm glad to hear that your response went through this time and I appreciate that you've taken the time to keep us in the loop of what your husband did to have it back up and working as it should.

Feel free to let us know if you have more questions.

Cheers,

Melba

Re: connected nest thermostat not linking to google home app

MelbaDT — Tue, 10 May 2022 01:34:29 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba