topic Re: Nest thermostat in Nest Thermostats

Nest thermostat

Lisa3 — Sun, 01 May 2022 23:45:14 GMT

Offline message began yesterday. Nothing was changed. Wi-Fi is giving me an incorrect password message even though that’s not changed. What’s going on?

Re: Nest thermostat

Emmaamylee — Mon, 02 May 2022 00:03:04 GMT

Mine began going offline out of nowhere yesterday as well

Re: Nest thermostat

Patrick_Caezza — Mon, 02 May 2022 03:19:22 GMT

Pull it off the wall and charge it by the USB port for a couple of hours and see what it does.

Re: Nest thermostat

MelbaDT — Fri, 06 May 2022 07:25:59 GMT

Hey folks,

Thanks again for responding here, Patrick_Caezza.

Lisa and Emmaamylee, what type of thermostat do you have? Prior to trying to have it reconnected to your WiFi network, did you notice a message or a code on your thermostat's display while it was offline? Also, have you tried manually restarting it to see if it helps? Here's a guide: https://bit.ly/3riP5Dp

Keep me posted so I could dig deeper into this.

Best,

Melba

Re: Nest thermostat

MelbaDT — Tue, 10 May 2022 02:24:22 GMT

Hey there,

Checking back in — still need our help here?

Best,

Melba

Re: Nest thermostat

MelbaDT — Wed, 11 May 2022 06:30:10 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Melba