topic Nest thermostat failed; poor warranty; rude customer service in Nest Thermostats

Nest thermostat failed; poor warranty; rude customer service

LetDownbyNest — Sat, 14 May 2022 12:33:13 GMT

Just overall bad experience with Nest.

1. My thermostat failed after about six months

2. They referred me to a home repair service (Handy) that failed to show up for two appointments

3. When they replaced the device, they wouldn't give it the full warranty.

4. Interchanges with customer service were frustrating, useless, and at times rude.

Ryan_G — Wed, 15 Jun 2022 22:22:42 GMT

Hey folks,

Thanks for visiting the Google Nest Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Hope this helps!

Kind regards,

Ryan