topic Re: Cooling instead of heat. in Nest Thermostats

Cooling instead of heat.

Jconnell65 — Sun, 08 May 2022 13:29:32 GMT

I installed a Nest Leaning Thermostat last week. We have had ac on since. Now we need heat. I have reset. And have changed from O to B still no heat. Photos to show factory, Nest. Any help would be great. Thanks.

Re: Cooling instead of heat.

Jconnell65 — Sun, 08 May 2022 13:52:42 GMT

this a closer pic

Re: Cooling instead of heat.

Nirav — Sun, 08 May 2022 14:28:20 GMT

Your RED wire goes in Rh not in Rc.

Re: Cooling instead of heat.

Jconnell65 — Sun, 08 May 2022 17:37:01 GMT

That didn't do it either. Just putting Cpi back on. Mess with it when I find more info. Every way I had it should of worked.

Re: Cooling instead of heat.

Patrick_Caezza — Mon, 09 May 2022 03:57:39 GMT

It doesn't matter but the Rc terminal is preferred.

Re: Cooling instead of heat.

Patrick_Caezza — Mon, 09 May 2022 04:04:04 GMT

Give this a try

White - W to W2/AUX (set as AUX heat)

Yellow - Y to Y1

Green - G to G

Red - R to Rc (jumper to R not needed)

Blue - B to OB (you will have to change the valve setting)

Brown - C to C

Because your system uses the B wire for the reversing valve relay you have to change its setting.

Nest Learning Thermostat

On your thermostat, go to Settings.
Select Equipment.
Select Continue > Continue.
Select Heat Pump.
The Nest Thermostat defaults to an O setting for heat pumps.
- If the O option is highlighted, select B.
To make sure the issue is resolved, test your heating and cooling again.

Re: Cooling instead of heat.

MelbaDT — Thu, 12 May 2022 02:52:33 GMT

Hey folks,

Thanks for your detailed responses as always, Patrick_Caezza.

Jconnell65, I'm chiming in to make sure everything is covered here. How's your thermostat now?

Best,

Melba

Re: Cooling instead of heat.

Jconnell65 — Thu, 12 May 2022 09:27:57 GMT

I haven't installed it back yet. I'm going to do it Saturday. And try Patrick's way. Thanks.

Re: Cooling instead of heat.

MelbaDT — Fri, 13 May 2022 01:45:14 GMT

Hey there,

Gotcha — keep us posted after you've installed it. We wanted to ensure it will work as it should.

Cheers,

Melba

Re: Cooling instead of heat.

aatienza — Tue, 17 May 2022 02:29:43 GMT

Hey Jconnell65,

Chiming in to check if you still need help with this?

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Archie

Re: Cooling instead of heat.

Jconnell65 — Tue, 17 May 2022 12:00:10 GMT

Still haven't put back up yet. Hopefully this week. Thanks

Re: Cooling instead of heat.

aatienza — Wed, 18 May 2022 00:27:59 GMT

Hey Jconnell65,

Understood — let us know how it goes.

Thanks,

Archie

Re: Cooling instead of heat.

aatienza — Sat, 21 May 2022 06:10:47 GMT

Hey Jconnell65,

How's it going? Still need our help? Feel free to let us know if you do.

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Cooling instead of heat.

MelbaDT — Thu, 02 Jun 2022 03:25:14 GMT

Hey here,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba