topic Re: Not cooling but did before nest installed in Nest Thermostats

Not cooling but did before nest installed

Gpkcovino — Sat, 14 May 2022 19:29:24 GMT

I had nest installed this week. Ac worked fine and now doesn’t work at all. Blowing hot air. I read your info on c wiring but this is useless to me as I don’t know how to check anything. Help please. Thank you. Gretchen.

Re: Not cooling but did before nest installed

EdwardT — Wed, 18 May 2022 18:32:39 GMT

Hi Gpkcovino,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. Could you share us the following information?

How is your Nest Thermostat wired?
What is the power readings of your Nest Thermostat? You could go to your thermostat's Settings > Technical Info > Battery to get this information.

Looking forward to your response.

Thanks,

Edward

Re: Not cooling but did before nest installed

EdwardT — Sat, 21 May 2022 18:36:18 GMT

Hi Gpkcovino,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Not cooling but did before nest installed

EdwardT — Sun, 22 May 2022 20:43:55 GMT

Hi Gpkcovino,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Not cooling but did before nest installed

Gpkcovino — Mon, 23 May 2022 00:14:37 GMT

I did thanks. The nest doesn't sync with my air conditioner and must be too advanced technologically for the systems in my house. I am back to using my programmable unit. Thanks.

Re: Not cooling but did before nest installed

EdwardT — Mon, 23 May 2022 19:28:57 GMT

Hi Gpkcovino,

Thanks for the update. I'm sorry to hear that you wasn't able to get your Nest Thermostat to work. I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward