topic Re: locked out of Nest thermostat and the device was previously removed from the app in Nest Thermostats

locked out of Nest thermostat and the device was previously removed from the app

Stayactive — Mon, 16 May 2022 01:20:48 GMT

Hello, we've been locked out of our thermostat and the device was previously removed from the app so i cannot reset that way. How can i work around?

Re: locked out of Nest thermostat and the device was previously removed from the app

David_K — Sat, 21 May 2022 14:18:39 GMT

Press your thermostat > Settings cog > Reset > All Settings.

After resetting to defaults, you’ll need to set it up and add it to your home in the app again just like you did when you first installed it.

Re: locked out of Nest thermostat and the device was previously removed from the app

aatienza — Fri, 27 May 2022 02:25:38 GMT

Hey Stayactive,

I'd like to jump in here and check if you've seen davidking's response. Let us know if you need more help by replying to this thread.

Thanks,

Archie

Re: locked out of Nest thermostat and the device was previously removed from the app

MelbaDT — Thu, 02 Jun 2022 03:29:59 GMT

Hey there,

Checking back in — how's your thermostat now?

Best,

Melba

Re: locked out of Nest thermostat and the device was previously removed from the app

MelbaDT — Fri, 03 Jun 2022 03:47:48 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba