topic Re: First Installation - Setting up NestPro account in Nest Thermostats

First Installation - Setting up NestPro account

CoolingWizard — Tue, 17 May 2022 15:57:21 GMT

In my HVAC business I install thermostats all the time. However recently my distributor started carrying nest thermostats. Through a promotion form the HVAC distributor, I bought a few thermostats for the trucks and installed the first one for a customer yesterday. During the install I saw the enter NestPro ID. So naturally I looked into what was a NestPro and submitted the application. I received an email saying my NestPro application has been approved but no other information than that. The link to get started was included, however the link goes to the application start process not the account set up process. For those of you who are NestPro, am I waiting for something else to get started as a NestPro?

Re: First Installation - Setting up NestPro account

JillG — Tue, 17 May 2022 16:33:43 GMT

Hi CoolingWizard,

The only resources I have are these links: Nest Pro support - Nest Pro Help and Nest Pro Contact Us - Google Nest Help. There is a "contact us" option with phone number in that second link.

Hoping a Nest Pro can add some more info here for you too!

JIll

Re: First Installation - Setting up NestPro account

Patrick_Caezza — Wed, 18 May 2022 03:30:34 GMT

Check the email for your NestPro number. When your application is approved they provide it when they tell you that you are approved.

Re: First Installation - Setting up NestPro account

MelbaDT — Wed, 25 May 2022 08:14:13 GMT

Hey folks,

Appreciate your answers, JillG and Patrick_Caezza.

CoolingWizard, I hope you've got the answer you're looking for. For additional help, reach out to the links provided by Jill above so you can communicate to our Nest Pro partners directly.

Best,

Melba

Re: First Installation - Setting up NestPro account

MelbaDT — Tue, 31 May 2022 02:23:48 GMT

Hi,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba

Re: First Installation - Setting up NestPro account

CoolingWizard — Tue, 31 May 2022 14:00:09 GMT

MelbaDT, yes and thank you all. The email they sent me did not include the NestPro ID. It did provide a link to log in and see my ID number. And, again, thank you.

Re: First Installation - Setting up NestPro account

MelbaDT — Thu, 02 Jun 2022 02:32:08 GMT

Hey there,

You're welcome — glad you've found your NestPro ID. Should you have more questions about it, feel free to reach out to our NestPro partners directly.

Cheers,

Melba

Re: First Installation - Setting up NestPro account

MelbaDT — Tue, 07 Jun 2022 04:31:05 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba