topic Heat link not responding in Nest Thermostats

Heat link not responding

Chelle0901 — Mon, 30 May 2022 11:27:47 GMT

My Heat link isn't responding I keep getting error code h71, I have reset the heat link turn off the boiler several times and it still will not connect to my thermostat. The light in the heat link is a constant yellow/orange will not flash green or blue. When I reset it, it stays the same colour.

Has anyone else has this problem?

Re: Heat link not responding

CristianC — Wed, 01 Jun 2022 08:21:57 GMT

Hey @Chelle0901. It sounds like you need to hold the button a little longer. Try to hold it for 30 - 40 seconds and it should turn blue. Let me know how it goes.

Re: Heat link not responding

Chelle0901 — Thu, 02 Jun 2022 14:48:19 GMT

I was doing that. I ended up leaving it all day and then finally was able to reconnect. Thanks for responding.

Re: Heat link not responding

CristianC — Thu, 02 Jun 2022 14:52:58 GMT

i'm happy to hear that it is reconnected. I'm going to lock this thread. Should anything come up, feel free to open a new one.