topic Re: Thermostat E display off-centre in Nest Thermostats

Thermostat E display off-centre

ianhay — Fri, 03 Jun 2022 10:46:04 GMT

Just got a new Thermostat E which works well but the circular display is off-centre. Is there any way to correct this?

Re: Thermostat E display off-centre

AnaM — Sat, 04 Jun 2022 14:33:08 GMT

Hey @ianhay,

Thank you for reaching out! I will do my best to help you, but I'd like to make sure I understand the issue first. When you say it's off-center, are you referring to the glass part of the display or to the way the temperature is displayed?

Re: Thermostat E display off-centre

ianhay — Sun, 05 Jun 2022 14:55:05 GMT

Hi Ana,

Thanks for responding

This is very embarrassing! What I was seeing was not movement of the image on the glass, although it did look like that. The effect was nothing more than the shadow of the plastic casing being thrown by light from the side. This appears to make the image have an off-sided position on the screen.

Apologies for not looking more carefully and realising this!

Re: Thermostat E display off-centre

AnaM — Sun, 05 Jun 2022 15:00:33 GMT

Hey @ianhay,

Don't worry about it, I'm glad to hear that there isn't anything wrong with your thermostat. Please let me know if there's anything else you need.

Re: Thermostat E display off-centre

AndaD — Tue, 07 Jun 2022 16:51:02 GMT

Hi there again @ianhay

Since the solution was accepted, I'm going ahead and lock this thread. Don't hesitate to reach back and start a new one if you're going to need our help. Thanks and take care!