topic Wifi no longer connects in Nest Thermostats

Wifi no longer connects

Tibbien — Tue, 07 Jun 2022 14:00:27 GMT

My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. None of my other nest thermostats have issues connecting. Please help.

Re: Wifi no longer connects

Patrick_Caezza — Sat, 11 Jun 2022 06:15:51 GMT

Which Nest thermostat do you have?

How is it wired? Does it have a C wire installed?

Re: Wifi no longer connects

MelbaDT — Thu, 16 Jun 2022 01:35:27 GMT

Hey folks,

Appreciate your help again here, Patrick_Caezza.

Tibbien, I wanted to chime in to ensure everything is good here. I have the same question as Patrick above. What type of thermostat is this? Also, when and where was it bought as well as what country are you in?

Best,

Melba

Re: Wifi no longer connects

MelbaDT — Tue, 21 Jun 2022 03:05:36 GMT

Hey Tibbien,

Checking back in — how's your thermostat now? Still need our help with it?

Best,

Melba

Re: Wifi no longer connects

MelbaDT — Wed, 22 Jun 2022 03:13:35 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba