topic Re: Nest learning thermostat in Nest Thermostats

Nest learning thermostat

Fifi3 — Wed, 01 Jun 2022 11:54:31 GMT

My nest learning thermostat has stuck on Pro Id….. how do I get past this? Where do I find this number??

Re: Nest learning thermostat

Patrick_Caezza — Thu, 02 Jun 2022 01:27:57 GMT

The only people that have a Nest Pro ID is a Nest Pro.

Re: Nest learning thermostat

MelbaDT — Wed, 08 Jun 2022 06:37:21 GMT

Hey folks,

Thanks for answering, Patrick_Caezza.

Fifi3, I suggest that you manually restart your thermostat first then redo the setup process. When you're at the Equipment part, select on Homeowner instead of Nest Pro. Take a look at this link for the step by step guide: https://bit.ly/3xqDqYm

Hope this helps.

Best,

Melba

Re: Nest learning thermostat

Fifi3 — Wed, 08 Jun 2022 08:35:33 GMT

Thank you so much Melba, very helpful direction, and for the future, in case this happens again.

Re: Nest learning thermostat

Fifi3 — Wed, 08 Jun 2022 08:37:34 GMT

I fortunately was able to contact the Nest Pro!

Re: Nest learning thermostat

MelbaDT — Thu, 09 Jun 2022 00:54:07 GMT

Hey there,

You're welcome and I'm glad to hear that you've got it sorted out with one of our Nest Pro partners. Let us know if you have further questions about this.

Best,

Melba

Re: Nest learning thermostat

MelbaDT — Tue, 14 Jun 2022 06:36:41 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best,

Melba