topic Re: Reset got in Nest Thermostats

Reset got

Hpyfoker — Sun, 12 Jun 2022 15:39:08 GMT

I had to reset the nest thermostat because of a new Internet Wi-Fi connection, when I unplugged the Wi-Fi I had to redo it again, and I think I removed the nest thermostat device and Once I’m trying to reconnect and I scan the QR code the prompts are not letting me continue

Re: Reset got

SpaceKitty54 — Sun, 12 Jun 2022 19:17:40 GMT

Having same problem with my android. After the scan it goes back to the home screen.

Re: Reset got

EdwardT — Wed, 15 Jun 2022 19:35:44 GMT

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having issues with setting up your Nest thermostat. To isolate the issue, could you try clearing the cache and app data of your Google Home app before trying to set it up again?

Let us know how it goes.

Thanks,

Edward

Re: Reset got

EdwardT — Sat, 18 Jun 2022 20:37:29 GMT

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Reset got

EdwardT — Sun, 19 Jun 2022 21:20:54 GMT

Hi folks,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward