topic Re: Moved to a home where the owner didn't remove the thermostat from their account in Nest Thermostats

Moved to a home where the owner didn't remove the thermostat from their account

ShelleyNM — Thu, 17 Feb 2022 00:00:27 GMT

So I know I need to reset the thermostat. But I don't know about the wires. Does the thermostat know the wire configuration? I am afraid if I reset the thermostat I may render it inoperable. What do I need to know before I start into the process of setting up my already installed Nest Thermostat?

Re: Moved to a home where the owner didn't remove the thermostat from their account

Ryan_G — Tue, 22 Feb 2022 23:35:06 GMT

Hi ShelleyNM,

Thanks for reaching out and we're sorry for the delay.

Your Nest Thermostat can detect your wire configuration, check out this link for more information. Take a photo of your current wire configuration.

Before you move on to reset the Nest Thermostat, keep in mind that all of its saved settings and temperature schedule will be removed.

Make sure to check this link before you reset your Nest Thermostat.

I hope it helps.

Best regards,

Ryan

Re: Moved to a home where the owner didn't remove the thermostat from their account

Ryan_G — Sun, 12 Jun 2022 22:23:24 GMT

Hey folks,

Thanks for visiting the Google Nest Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Hope this helps!

Kind regards,

Ryan