topic First Generation NEST in Nest Thermostats

First Generation NEST

RailFan — Mon, 13 Jun 2022 17:07:23 GMT

Is the First Generation NEST still supported by NEST and getting updates?

Re: First Generation NEST

MelbaDT — Wed, 22 Jun 2022 06:31:20 GMT

Hey Railfan,

Thanks for reaching out. Yes, we still support and update our Nest Learning Thermostats 1st Gen. Your thermostat should automatically install the update if one is available as long as it is connected to a power source and to a strong WiFi network.. You don't need to do anything. However, you can manually update the software on your thermostat by following the steps here: https://bit.ly/35hYkNu

Hope this helps.

Best,

Melba

Re: First Generation NEST

MelbaDT — Sat, 25 Jun 2022 06:54:41 GMT

Hey there,

Checking back in — I hope you've got the answer you're looking for. Let us know if you have further questions about this.

Best,

Melba

Re: First Generation NEST

MelbaDT — Tue, 28 Jun 2022 02:19:32 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba