topic Thermostat switched off by auto schedule in Nest Thermostats

Thermostat switched off by auto schedule

CMD — Thu, 16 Jun 2022 18:28:13 GMT

My Thermostat has twice recently switched itself to OFF mode.

Why?

How do I prevent it?

Will it turn itself back to on (Heat or ECO) via auto schedule?

Help.

Re: Thermostat switched off by auto schedule

EdwardT — Mon, 20 Jun 2022 19:57:24 GMT

Hi CMD,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest thermostat. I'd love to know more about this. Please check the Nest Energy History to see the reason why your Nest Thermostat is changing modes.

You could click on this link to learn about this.

Thanks,

Edward

Re: Thermostat switched off by auto schedule

CMD — Mon, 20 Jun 2022 20:53:11 GMT

The link doesn’t work.

however the thermos that said Autoschedule had set the thermos that to OFF.

Why? And will autoschedule turn it back on ? And can I prevent it turning off?

Re: Thermostat switched off by auto schedule

EdwardT — Mon, 20 Jun 2022 21:04:40 GMT

Hi CMD,

Thanks for the response. This would depend on what the auto scheduled had learned. If you want the auto-schedule to stop the thermostat from turning off, you could reset the schedule of your Nest Thermostat.

Thanks,

Edward

Re: Thermostat switched off by auto schedule

aatienza — Fri, 24 Jun 2022 00:52:59 GMT

Hey CMD,

Appreciate the help, Edward. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Thermostat switched off by auto schedule

aatienza — Sat, 25 Jun 2022 02:06:29 GMT

Hey CMD,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie

Re: Thermostat switched off by auto schedule

CMD — Sat, 25 Jun 2022 05:56:14 GMT

I still don’t have an answer. Why did my auto a hideous turn my star to OFF. Will auto schedule turn it back to HEAT or ECO?

Re: Thermostat switched off by auto schedule

CMD — Sat, 25 Jun 2022 05:57:21 GMT

Auto hideous= auto schedule

star= stat

Re: Thermostat switched off by auto schedule

aatienza — Tue, 26 Jul 2022 06:29:36 GMT

Hey CMD,

I'm sorry for the late response. That's correct — it will turn back to heat or eco.

Thanks,

Archie

Re: Thermostat switched off by auto schedule

aatienza — Tue, 02 Aug 2022 05:09:15 GMT

Hey CMD,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Thermostat switched off by auto schedule

aatienza — Thu, 04 Aug 2022 00:47:42 GMT

Hey CMD,

Thanks,

Archie