topic Yellow flame in Nest Thermostats

Yellow flame

Moskie — Sat, 18 Jun 2022 11:58:26 GMT

Frustratedddd — Mon, 20 Jun 2022 15:46:43 GMT

Sounds like the bacteria icon

Moskie — Tue, 21 Jun 2022 11:06:10 GMT

Thanks

DragosC — Wed, 22 Jun 2022 07:03:11 GMT

Hi there @Moskie. Thanks for reaching out. Please go into Settings > Equipment > Continue > Bacteria Prevention > Disable. Let me know how it went.

DragosC — Fri, 24 Jun 2022 07:04:18 GMT

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted.

AnaM — Sun, 26 Jun 2022 08:41:25 GMT

Hey there, since we haven't heard from you yet, I'll have to lock this thread now. Feel free to open a new one if you still need assistance.