topic Re: Need help connecting nest to google home in Nest Thermostats

Need help connecting nest to google home

connorh21 — Tue, 07 Jun 2022 15:22:19 GMT

When I use the Google Home app and try to add the Nest device, it brings me to the Nest Login page with no option to sign in using google. Instead it asks for a username and password, which I do not have since I just use Google to sign into the Nest app.

Re: Need help connecting nest to google home

EdwardT — Sat, 11 Jun 2022 21:11:30 GMT

Hi connorh21,

Thanks for reaching out. I'm sorry to hear that you're having an issue with linking your Nest devices to the Google Home app. I'd love to know more about this and I have a few questions:

What devices are you trying to add?
Have you tried logging in with your Google account's username and password?

You could also click on this link to learn about setting up your Nest devices on the Google Home app.

Thanks,

Edward

Re: Need help connecting nest to google home

EdwardT — Tue, 14 Jun 2022 21:21:17 GMT

Hi connorh21,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Need help connecting nest to google home

connorh21 — Tue, 14 Jun 2022 22:00:53 GMT

Hey Edward, yes I am having the same problem still.

Re: Need help connecting nest to google home

EdwardT — Tue, 14 Jun 2022 22:18:44 GMT

Hi connorh21,

Thanks for the update. Could you tell us what devices are you trying to add to the Google Home app? Also, please try logging in using your Google account's username and password.

Thanks,

Edward

Re: Need help connecting nest to google home

MelbaDT — Sat, 18 Jun 2022 01:56:35 GMT

Hey there,

Checking back in — how's it going? Have you had the chance to try Edward's last suggestion above?

Best,

Melba

Re: Need help connecting nest to google home

MelbaDT — Tue, 21 Jun 2022 01:24:07 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba