topic Re: Nest Pro Id in Nest Thermostats

Nest Pro Id

qb_ww — Fri, 10 Jun 2022 16:33:37 GMT

I had my Nest Learning Thermostat installed yesterday and they did not leave the box for instructions. My screen is stuck on the Nest Pro Id screen. What is my id and or how do I get off this screen

Re: Nest Pro Id

Patrick_Caezza — Sat, 11 Jun 2022 05:22:00 GMT

Only a Nest Pro installer will have a Nest Pro ID. It's not something consumers have.

Who installed your thermostat?

Re: Nest Pro Id

MelbaDT — Thu, 16 Jun 2022 03:01:09 GMT

Hey folks,

Thanks for responding, Patrick_Caezza.

qb_ww, just like what was mentioned above, only Nest Pro technicians have Nest Pro IDs. Have you tried reaching out to the one who set up yours? As a workaround, you could also try manually restarting your thermostat then going through the setup process again. However when you're at the Equipment portion, select Homeowner instead of Nest Pro. Check this out for more information: https://bit.ly/3xWYIx7

Best,

Melba

Re: Nest Pro Id

MelbaDT — Tue, 21 Jun 2022 02:32:45 GMT

Hey qb_ww,

Checking back in — how's your thermostat now? Still need our help?

Best,

Melba

Re: Nest Pro Id

MelbaDT — Wed, 22 Jun 2022 02:45:45 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba