topic Re: Connect thermostat to Wi-Fi in Nest Thermostats

Connect thermostat to Wi-Fi

Geno718 — Sat, 18 Jun 2022 13:33:06 GMT

My nest isn’t allowing me to connect to my Wi-Fi. I’m not even seeing how to connect. The nest app tells me to use google home but the google home page doesn’t have a connect to Wi-Fi option.

Re: Connect thermostat to Wi-Fi

Houptee — Sat, 18 Jun 2022 13:53:56 GMT

You need to install the Google Home app from the play store not the Google home page on the internet.

Re: Connect thermostat to Wi-Fi

Geno0718 — Tue, 21 Jun 2022 11:08:25 GMT

It still won’t work.

Re: Connect thermostat to Wi-Fi

EdwardT — Tue, 21 Jun 2022 20:49:48 GMT

Hi folks,

@Houptee, thanks for the help!

@Geno0718, thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your Wifi. I'd love to know more about this and I have a few questions:

What type of Nest Thermostat do you have?
Can you control your Nest Thermostat stand alone?

Also, if you haven't yet, you could try the steps on this link to connect your Nest Thermostat to your Wifi.

Thanks,

Edward

Re: Connect thermostat to Wi-Fi

MelbaDT — Sat, 25 Jun 2022 01:17:42 GMT

Hey there,

Checking back in — how's your thermostat now? Still need our help?

Best,

Melba

Re: Connect thermostat to Wi-Fi

Geno0718 — Sat, 25 Jun 2022 02:36:28 GMT

It doesn’t work. It’s not holding a temperature either. I’ll just return it this is my 2nd one in 2 weeks. I’ll find another product a little more user friendly.

Re: Connect thermostat to Wi-Fi

MelbaDT — Sat, 25 Jun 2022 02:45:59 GMT

Hey there,

Oh no, don't give up on it yet. Could you provide more details about what's going on so I could take a closer look at it?

What type of thermostat is this? Check this out for more information: https://bit.ly/3noGw7F
Are you getting a message or a code when trying to get it connected to WiFi?
Can you control the device manually?

I'll look forward to your response.

Best,

Melba

Re: Connect thermostat to Wi-Fi

MelbaDT — Tue, 28 Jun 2022 02:57:47 GMT

Hey Geno0718,

How's it going with your thermostat now? Please provide the answers to my questions above so we could keep the ball rolling.

Best,

Melba

Re: Connect thermostat to Wi-Fi

MelbaDT — Wed, 29 Jun 2022 03:26:14 GMT

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba