topic Re: Not cooler in Nest Thermostats

Not cooler

Carmenyazmin — Mon, 20 Jun 2022 01:57:12 GMT

Re: Not cooler

Carmenyazmin — Mon, 20 Jun 2022 02:01:08 GMT

My aircondition no work

Re: Not cooler

MelbaDT — Fri, 24 Jun 2022 07:15:04 GMT

Hey Carmenyazmin,

Thanks for reaching out. I want to check on this further.

A few questions — what specific Nest thermostat do you have? Are you getting a message or a code on the display? Also, how is your thermostat wired? Please provide a photo of your original thermostat wires and how your Nest one is currently wired.

Best,

Melba

Re: Not cooler

EdwardT — Tue, 28 Jun 2022 00:13:09 GMT

Hi Carmenyazmin,

Just checking in to make sure that you've seen Melba's response. How's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

Re: Not cooler

EdwardT — Wed, 29 Jun 2022 00:14:54 GMT

Hi Carmenyazmin,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward