topic Re: System not Cooling in Nest Thermostats

System not Cooling

owright — Wed, 29 Jun 2022 22:32:15 GMT

Just installed new Nest Thermostat and doesn’t seem to be cooling. System has run the fan for four hours and temp has not cooled. System works well with previous thermostat attached. C wire attached and working. No error codes.

Re: System not Cooling

EdwardT — Tue, 05 Jul 2022 20:59:10 GMT

Hi owright,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your new Nest Thermostat. I'd love to know more about this and I have a few questions:

How is your Nest Thermostat wired?
What is the power readings of your Nest Thermostat? You could see this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

Re: System not Cooling

MelbaDT — Sat, 09 Jul 2022 02:03:38 GMT

Hey there,

Checking back in ― how's it going? Still need our help?

Best,

Melba

Re: System not Cooling

MelbaDT — Tue, 12 Jul 2022 02:02:19 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba