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    <title>topic Re: Fix mobile history reporting problems in Nest Thermostats</title>
    <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fix-mobile-history-reporting-problems/m-p/55#M4</link>
    <description>&lt;DIV class="thread-message__payload"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Hi there,&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV class="thread-message__payload"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class="thread-message__payload"&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Welcome to Google Nest Community,&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;The Home Report is a monthly email sent out by Google Nest that summarizes your heating and cooling usage, safety events, and other information about your home and products.&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;If you don't receive your reports, below are some troubleshooting steps you can take. In order to receive your first Home Report, you'll need:&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;A verified email address and password to sign in to the Nest app or the Home app.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;A Google Nest product connected to the Nest app or Home app.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;You’ll receive your first report about 2 weeks after the end of the month when you first installed your product. Once you've received your first report, you should start to receive a new one in the first or second week of each following month.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;&lt;A href="https://support.google.com/googlenest/answer/9263335?hl=en" target="_blank" rel="nofollow noopener"&gt;Refer this (link) for more information&lt;/A&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Thanks and have a good day &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class="thread-message__interactions"&gt;&lt;DIV class="thread-message__mark-recommended-answer-info"&gt;&lt;DIV class="thread-marker-info"&gt;&lt;DIV class="thread-user-info__role"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class="thread-user-info__role"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;- From Arun Kumar ( Bronze, Project Expert)&lt;/FONT&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
    <pubDate>Fri, 20 Aug 2021 22:06:09 GMT</pubDate>
    <dc:creator>rgaila</dc:creator>
    <dc:date>2021-08-20T22:06:09Z</dc:date>
    <item>
      <title>Fix mobile history reporting problems</title>
      <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fix-mobile-history-reporting-problems/m-p/54#M3</link>
      <description>&lt;P&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Disclaimer: This &lt;A href="https://support.google.com/googlenest/thread/119509866/fix-mobile-history-reporting-problems" target="_self"&gt;thread&lt;/A&gt; was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.&lt;/FONT&gt;&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Original Poster: &lt;SPAN&gt;Rick Brown 4172&lt;/SPAN&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P data-unlink="true"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;&lt;SPAN&gt;Cannot get history correctly on the mobile app&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Aug 2021 22:02:24 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fix-mobile-history-reporting-problems/m-p/54#M3</guid>
      <dc:creator>rgaila</dc:creator>
      <dc:date>2021-08-20T22:02:24Z</dc:date>
    </item>
    <item>
      <title>Re: Fix mobile history reporting problems</title>
      <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fix-mobile-history-reporting-problems/m-p/55#M4</link>
      <description>&lt;DIV class="thread-message__payload"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Hi there,&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV class="thread-message__payload"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class="thread-message__payload"&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Welcome to Google Nest Community,&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;The Home Report is a monthly email sent out by Google Nest that summarizes your heating and cooling usage, safety events, and other information about your home and products.&amp;nbsp;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;If you don't receive your reports, below are some troubleshooting steps you can take. In order to receive your first Home Report, you'll need:&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;A verified email address and password to sign in to the Nest app or the Home app.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;A Google Nest product connected to the Nest app or Home app.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;You’ll receive your first report about 2 weeks after the end of the month when you first installed your product. Once you've received your first report, you should start to receive a new one in the first or second week of each following month.&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;&lt;A href="https://support.google.com/googlenest/answer/9263335?hl=en" target="_blank" rel="nofollow noopener"&gt;Refer this (link) for more information&lt;/A&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;Thanks and have a good day &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/FONT&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class="thread-message__interactions"&gt;&lt;DIV class="thread-message__mark-recommended-answer-info"&gt;&lt;DIV class="thread-marker-info"&gt;&lt;DIV class="thread-user-info__role"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class="thread-user-info__role"&gt;&lt;FONT size="1 2 3 4 5 6 7"&gt;- From Arun Kumar ( Bronze, Project Expert)&lt;/FONT&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Fri, 20 Aug 2021 22:06:09 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fix-mobile-history-reporting-problems/m-p/55#M4</guid>
      <dc:creator>rgaila</dc:creator>
      <dc:date>2021-08-20T22:06:09Z</dc:date>
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