topic Re: Compatible in Nest Thermostats

Compatible

Ldtrebe — Sat, 09 Jul 2022 14:24:05 GMT

We have two systems and purchased two nest thermostats model G4CVZ cheaper version and it only has 6 connection points and doesnt seem compatible to our systems. Will the 3rd Generation work that has more connection points?

Re: Compatible

MelbaDT — Sat, 16 Jul 2022 08:03:32 GMT

Hey Ldtrebe,

Thanks for reaching out and sorry for the delayed response.

Both of your systems should work with all our thermostat including the new one with the mirrored display. You just won't be adding those jumper wires as they won't be needed by our thermostats.

Best,

Melba

Re: Compatible

MelbaDT — Tue, 19 Jul 2022 08:07:43 GMT

Hey there,

How's it going? Still have some questions here?

Best,

Melba

Re: Compatible

MelbaDT — Wed, 20 Jul 2022 08:11:21 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba

Re: Compatible

Ldtrebe — Wed, 20 Jul 2022 11:05:03 GMT

When I tried to install and told it what wires I had it said it was not compatible. I noticed the newer models have more connections.

Re: Compatible

Ryan_G — Mon, 01 Aug 2022 03:05:53 GMT

Hey Ldtrebe,

Thanks for the reply.

If your system is a single stage heat pump with separate two stage furnace heating (Dual fuel), it is not compatible with the G4CVZ model Nest Thermostat.

You could get back to the retailer and exchange for the Nest Learning Thermostat which can accommodate the kind of HVAC system that you have.

Check out this online compatibility checker for us to further help you.

Best regards,

Ryan

Re: Compatible

Ryan_G — Thu, 04 Aug 2022 12:13:20 GMT

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Compatible

Jake — Fri, 05 Aug 2022 17:24:08 GMT

Hey all,

I wanted to check in, and ensure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours.

Best regards,

Jake