topic Re: Heat/Cool Mode Lock in Nest Thermostats

Heat/Cool Mode Lock

Condo612 — Mon, 04 Jul 2022 14:23:15 GMT

Documentation says, while the thermostat is locked:
"Anyone can turn the thermostat’s ring to change the temperature within the range you’ve set"

It seems that this is only possible in HEAT -or- COOL mode not HEAT*COOL mode.

I see many post asking for this feature (temperature adjustment on a NEST that is in HEAT*COOL mode) but I do not find any resolution. This would be a huge feature for those of us with rental properties.

Thanks,

Re: Heat/Cool Mode Lock

Condo612 — Sat, 23 Jul 2022 20:27:20 GMT

Will this issue ever be addressed?

Does anyone know of a product that will allow a renter to set a temp within a range (Heat or Cool required) and also run a schedule?

Re: Heat/Cool Mode Lock

Ryan_G — Thu, 28 Jul 2022 04:09:55 GMT

Hi Condo612,

Thanks for reaching out here in the Google Nest Community.

You can set the lock feature even in Heat-Cool mode. Check out this link to learn more.

I hope it helps.

Regards,

Ryan

Re: Heat/Cool Mode Lock

Condo612 — Thu, 28 Jul 2022 12:48:38 GMT

When locked in Heat-Cool mode, I can not adjust the temp without the PIN.

I need to be able to adjust the temp within a range while in Heat-Cool mode just like I can in Heat or Cool Mode.

Like this--

When you lock your Nest thermostat in Heat mode or Cool mode, you'll set a temperature range after you create a four digit PIN. Anyone can turn the thermostat's ring to change the temperature within the range you've set, but they won't be able to set the temperature outside of your range or change any of your settings.

--but in Heat-Cool mode

I would like to put it in a rental unit.

The renter could adjust the temp up-down / heat/cool as they desired but the schedule would reset the set-points each night.

Thanks,

Charles

Re: Heat/Cool Mode Lock

Ryan_G — Fri, 29 Jul 2022 02:41:43 GMT

Hi Condo612,

Thanks for the reply.

Got it. You cannot change the temperature range or settings when you've set a lock within heat-cool mode. What you can do is to use the Google Home, Nest app or unlock the thermostat.

Another way to set your desired temperature is to set a temperature schedule or set your lock in heat or cool mode.

We'll take this as feedback and thank you for sharing it with us. It'll help us create a more helpful products in the future.

Regards,

Ryan

Re: Heat/Cool Mode Lock

Condo612 — Fri, 29 Jul 2022 02:57:39 GMT

Thanks for replying.

This seems like such a simple fix in the NEST firmware.

I truly hope is is included in a future firmware upgrade or perhaps the next generation of NEST Thermostats.

Thanks, Charles

Re: Heat/Cool Mode Lock

Ryan_G — Mon, 01 Aug 2022 03:22:23 GMT

Hey Condo612,

Thanks for the reply.

We appreciate your understanding regarding this matter. We are always looking for ways to improve our product and services.

Regards,

Ryan

Re: Heat/Cool Mode Lock

Ryan_G — Thu, 04 Aug 2022 13:09:55 GMT

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Heat/Cool Mode Lock

Condo612 — Thu, 04 Aug 2022 13:19:48 GMT

I do not think the NEST Thermostat will do what I need.
Allow set-point adjustment within a range while lock in HEAT*COOL mode.

Re: Heat/Cool Mode Lock

Ryan_G — Sun, 07 Aug 2022 11:31:34 GMT

HI Condo612,

Thanks for the reply here.

We can only set a temperature set point when on heat or cool mode. We're always open to feedback and suggestions to make a better product and services.

We appreciate you sharing your thoughts here in the Google Nest Community.

Best regards,

Ryan

Re: Heat/Cool Mode Lock

Ryan_G — Wed, 10 Aug 2022 13:15:45 GMT

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,
Ryan

Re: Heat/Cool Mode Lock

Ryan_G — Thu, 11 Aug 2022 19:01:33 GMT

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan