topic Re: Lost nest thermostat password in Nest Thermostats

Lost nest thermostat password

rathkum — Wed, 27 Jul 2022 22:11:06 GMT

I lost my nest thermostat password, locked out. It does not give an option to retrieve lost password. The nest app does neither , stuck.

Re: Lost nest thermostat password

CoolingWizard — Wed, 27 Jul 2022 23:07:18 GMT

If you are talking about the PIN set on your thermostat, using the NEST APP you can unlock the thermostat.

Anyone who has access to your home can use the
Nest app to unlock your Nest thermostat. You won't need
the PIN.

Note: To unlock your Nest thermostat with the Nest app,
it must be online. If your Nest thermostat is locked, offline,
and you don't have the PIN, please contact customer support for help.

Follow these steps to unlock your Nest thermostat
with the Nest app:

Tap the Nest thermostat you'd like to unlock.
Tap the Settingsicon in the top right corner.
Scroll to the bottom of the menu and tap Unlock.

Re: Lost nest thermostat password

rathkum — Tue, 02 Aug 2022 02:41:14 GMT

The thermostat got disconnected/offline and it will not accept the password/pin

Re: Lost nest thermostat password

CoolingWizard — Tue, 02 Aug 2022 03:50:49 GMT

Your only option now is to contact Google Nest Customer service. They will need a picture of the QR code on the back of the thermostat. The then generate unique software to send to you. Using a PC you will connect the thermostat with a USB cable, launch the software and it will factory reset the thermostat.

Re: Lost nest thermostat password

EdwardT — Thu, 04 Aug 2022 03:37:27 GMT

Hi folks,

@CoolingWizard, thanks for the help!

@rathkum, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

Re: Lost nest thermostat password

Ryan_G — Mon, 08 Aug 2022 09:53:47 GMT

Hey everyone,

I'd like to jump in here and check if you've seen Edward's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Edward.

Regards,

Ryan

Re: Lost nest thermostat password

Ryan_G — Tue, 09 Aug 2022 12:13:16 GMT

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan