topic Compatability Question in Nest Thermostats

Compatability Question

Dogwood — Mon, 08 Aug 2022 11:52:03 GMT

I don't see DX+ when going through the compatibility test... can you look at the attached and advise please.

Re: Compatability Question

JenniferV — Thu, 11 Aug 2022 05:13:37 GMT

Hello Dogwood,

Thanks for reaching out. Could you please tell us the type of Nest Thermostat that you have? Also, what's the make and model of your current thermostat?

Thanks,

Jennifer

Re: Compatability Question

Dogwood — Thu, 11 Aug 2022 10:45:16 GMT

I don't have one yet. I was checking compatibility.

Re: Compatability Question

Dogwood — Thu, 11 Aug 2022 10:49:12 GMT

Honeywell T4 Pro Programmable Thermostat, 1 Heat/1 Cool

Re: Compatability Question

MelbaDT — Thu, 18 Aug 2022 08:46:08 GMT

Hey there,

Thanks for these added details and I'm sorry for the delay.

It seems that you have a communicating thermostat which is not compatible with our Nest thermostats. However, we have several users who were able to successfully set up one after rewiring their system. Please contact a can be a pro installer to discuss your options.

Best,

Melba

Re: Compatability Question

Ryan_G — Sun, 21 Aug 2022 11:18:53 GMT

Hey everyone,

I'd like to jump in here and check if you've seen Melba's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Melba.

Regards,
Ryan

Re: Compatability Question

Ryan_G — Mon, 22 Aug 2022 11:42:53 GMT

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan

Re: Compatability Question

Dogwood — Mon, 22 Aug 2022 12:38:51 GMT

I have thanks - need to call a local HVAC about re-wiring. Or not.

Re: Compatability Question

Ryan_G — Tue, 23 Aug 2022 08:39:44 GMT

Hey Dogwood,

Thanks for the reply.

We'll make this thread active for the next couple of days and let us know how it goes after a tech visited and check your system.

Regards,

Ryan

Re: Compatability Question

MelbaDT — Sat, 27 Aug 2022 12:08:06 GMT

Hey there,

It's us again — how's it going now with your thermostat? Have you had the chance to have a technician check it out?

Best,

Melba

Re: Compatability Question

Dogwood — Sat, 27 Aug 2022 13:32:25 GMT

No, in no rush to spend extra money to get it to work but thanks for all the replies and help.

Re: Compatability Question

MelbaDT — Sun, 28 Aug 2022 07:07:00 GMT

Hey Dogwood,

Understood and you're welcome. We'll then go ahead and lock this thread after 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba