topic Re: Nest thermostat in Nest Thermostats

Nest thermostat

Sborgst1 — Mon, 08 Aug 2022 00:06:18 GMT

We have frequent power outages and the nest loses connectivity to the internet. When this happens I can’t reset from a remote location. Are there any solutions. Someone suggested attaching a UBS to my router so it doesn’t lose power and I’d stay connected. Almost all the power outages are very short duration. Anybody have a suggestion?

Re: Nest thermostat

JenniferV — Tue, 16 Aug 2022 03:56:04 GMT

Hi Sborgst1,

Thanks for reaching out. If your router uses 5 Volts and can be connected with a Micro USB or Type C connector then you could directly connect it to a power bank. Also, it would be best if you contact your ISP so they can provide more option for you.

Thanks,

Jennifer

Re: Nest thermostat

MelbaDT — Fri, 19 Aug 2022 07:46:13 GMT

Hey there,

Checking back in should you have further questions here. Let us know by replying to this thread.

Best,

Melba

Re: Nest thermostat

MelbaDT — Sat, 20 Aug 2022 07:51:34 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba