topic Re: Nest Heat Leak Replacement in Nest Thermostats

Nest Heat Leak Replacement

Superflyjohnnys — Mon, 22 Aug 2022 13:17:48 GMT

Hi,

My Google nest Heat Link has stopped working.

I have 230V mains power across the input terminals, but the unit itself is completely dead.

I suspect something has blown on the Power Board circuit

Can you advise on how I source a replacement heat link only?

Thanks

Re: Nest Heat Leak Replacement

CristianC — Tue, 23 Aug 2022 07:31:28 GMT

Hey @Superflyjohnnys. I'm sorry to hear about your Heat Link. I'll do my best to get this sorted for you as soon as possible.

Here are some helpful troubleshooting steps:

Press the button on the Heat Link and check if you have any lights on it
Check if the circuit breakers and the switches are set to on
Turn them off and then back on
Press on the button again and check for LEDs

Could you also help me with some answers to these questions?

How long has your thermostat been installed for?
Did the issue happen during the installation?
Is there any error on the Nest thermostat display?
Have you had any power cuts recently?
Have you had any work done on your electrical or heating systems recently?
If yes, was the power properly restored at the fuse board after work was done?
How many zones ( thermostats ) are present in the setup?

Regards,
Cristian

Re: Nest Heat Leak Replacement

AndaD — Fri, 26 Aug 2022 09:48:12 GMT

@Superflyjohnnys

Hi there again. I'm just checking in. Did you manage to answer the questions above? Let me know so we can carry on the process.

Re: Nest Heat Leak Replacement

AlexD — Sun, 28 Aug 2022 10:40:46 GMT

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know.

Re: Nest Heat Leak Replacement

DragosC — Tue, 30 Aug 2022 11:07:01 GMT

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!