topic Re: My best doesn’t connect to my wifi in Nest Thermostats

My best doesn’t connect to my wifi

Luismigiral — Tue, 23 Aug 2022 00:46:35 GMT

At beginning it was working just fine and now doesn’t connect I’ve tried to reset everything and still not luck

Re: My best doesn’t connect to my wifi

aT_dG — Thu, 25 Aug 2022 02:20:54 GMT

Only thing I found to fix that is to factory reset. However dont forget to write down your settings manually, as they will be deleted.

Re: My best doesn’t connect to my wifi

Ryan_G — Thu, 25 Aug 2022 06:20:43 GMT

Hi everyone,

Thanks for being here in the Google Nest Community.

Thank you for sharing your thoughts here aT_dG. In addition, we could try to reset the network before we proceed to the complete data reset of your Nest Thermostat. This way, we could save some of the settings by refreshing its network connectivity.

Regards,

Ryan

Re: My best doesn’t connect to my wifi

Ryan_G — Sun, 28 Aug 2022 11:07:36 GMT

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,
Ryan

Re: My best doesn’t connect to my wifi

aT_dG — Sun, 28 Aug 2022 13:20:07 GMT

Hi Ryan, I think he's say that he maybe got a new wifi router? And if that is actually the case, there is no way to get his data back without a factory reset so he can connect to the new wifi router correct? Or is there a way around this?

Re: My best doesn’t connect to my wifi

Ryan_G — Thu, 08 Sep 2022 06:23:03 GMT

Hi aT_dG,

Thanks for the reply.

Once you've reset your Nest Thermostat, all of your settings and information saved will be deleted from the device. Basically, once you do a reset and connect it to the new router, the Nest Thermostat will start from the beginning of learning from your temperature changes and schedule.

Regards,

Ryan

Re: My best doesn’t connect to my wifi

Princesss — Tue, 13 Sep 2022 22:43:53 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: My best doesn’t connect to my wifi

aT_dG — Wed, 14 Sep 2022 00:47:57 GMT

Yes I have, thank you, there is a lack of functionality when you need to connect your nest to a new wifi. It's a really bad feature if you want to upgrade your wifi but not your Thermostat. It basically pushes or bullies consumers to upgrade nest if they are not tech savvy, and are willing to take time out to do a factory reset, and take the time to set it up again. I suppose this is googles intent with having the lack of functionality though. This has historically been an item that lasts consumers 20yrs+, not a tech generation (1-2yrs).

Re: My best doesn’t connect to my wifi

EdwardT — Thu, 22 Sep 2022 06:04:13 GMT

Hi aT_dG,

Thanks for the response. If you want to connect the Nest Thermostat to a different network, you could just reset the Nest Thermostat's connection and not the whole thing. You can click on this link to learn more about this.

Thanks,

Edward

Re: My best doesn’t connect to my wifi

Jhonleanmel — Mon, 26 Sep 2022 23:19:10 GMT

Hi everyone,

@EdwardT, thanks for the helpful response.

@aT_dG, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,
Mel

Re: My best doesn’t connect to my wifi

Jhonleanmel — Tue, 27 Sep 2022 23:57:34 GMT

Hey there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel