topic Re: Nest thermostat no pin can’t access in Nest Thermostats

Nest thermostat no pin can’t access

Xavfdzsr — Fri, 26 Aug 2022 21:11:49 GMT

No pin can’t access already conected to my computer and need the file to unlock

Re: Nest thermostat no pin can’t access

MelbaDT — Sat, 27 Aug 2022 14:51:16 GMT

Hey Xavfdzsr,

Thanks for posting. Could you fill out this form then let me know once you're done: https://goo.gle/3BICUaB

Best,

Melba

Re: Nest thermostat no pin can’t access

Xavfdzsr — Mon, 29 Aug 2022 13:30:45 GMT

No I can’t connect I can connect the thermostat to my computer but I know there are more steps and you have to send me a file

Re: Nest thermostat no pin can’t access

MelbaDT — Mon, 29 Aug 2022 22:13:17 GMT

Hey there,

Yes, that's right — there will be some steps that we need you to do. Please keep your lines open or check your inbox from time to time as someone from our higher level of support will be getting in touch with you.

Best,

Melba

Re: Nest thermostat no pin can’t access

MelbaDT — Fri, 02 Sep 2022 07:11:03 GMT

Hey there,

Someone from our higher level of support sent you an email. Have you had the chance to go through the steps provided?

Best,

Melba

Re: Nest thermostat no pin can’t access

MelbaDT — Sat, 03 Sep 2022 12:21:46 GMT

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

Melba