topic Learning thermostat 3rd gen base plate in Nest Thermostats

Learning thermostat 3rd gen base plate

Gabs83 — Sun, 10 Oct 2021 17:02:03 GMT

My thermostat humidity sensor reads 0%, went through all the troubleshooting and ended up finding out that the sensor is in the base plate. I’m only able to find second hand plates on eBay, anyway I can buy an original one? The thermostat is 2 years old, I’m not very happy it’s not working properly.

Re: Learning thermostat 3rd gen base plate

Jere283 — Sun, 10 Oct 2021 17:19:32 GMT

The official Google Store sells the base on the next link: Buy Nest Learning Thermostat 3rd generation base.

Re: Learning thermostat 3rd gen base plate

Gabs83 — Sun, 10 Oct 2021 17:34:52 GMT

Thanks, my base plate looks different though. It’s got a usb plug. I need the base plate for the stand.

Re: Learning thermostat 3rd gen base plate

GarrettDS — Wed, 22 Dec 2021 18:59:30 GMT

Hey there,

Sorry for the late response, as we are working through a backlog.

For any replacement parts or devices, I'd suggest reaching out to customer service here.

Best regards,

Garrett DS

Re: Learning thermostat 3rd gen base plate

Jake — Mon, 27 Dec 2021 20:26:52 GMT

Hey all,

Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Learning thermostat 3rd gen base plate

Jake — Tue, 28 Dec 2021 19:25:26 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake