https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229537#M46236 <P>Hey Katiedance,</P> <P>&nbsp;</P> <P>Thanks for the reply.</P> <P>&nbsp;</P> <P>It's great to hear that you are about to receive your Nest Thermostat replacement. We'll keep this thread open for a couple of days if ever you'll have a question.</P> <P>&nbsp;</P> <P>Thanks for the help, Edward.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Ryan</P> Wed, 31 Aug 2022 11:31:11 GMT Ryan_G 2022-08-31T11:31:11Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/227402#M45775 <P>Our nest is not connecting to the internet. Tried reset and connecting by putting in internet details.&nbsp;<BR />Last night a low battery message but this message has disappeared today.</P><P>Can anyone help? Not picking up our internet router,&nbsp;</P><P>We now have the nest turning heating on intermittently even though it is warm outside!!&nbsp;<BR />With energy costs this is not a good situation</P> Mon, 29 Aug 2022 07:27:23 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/227402#M45775 Katiedance 2022-08-29T07:27:23Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229364#M46183 <P>Hi Katiedance,</P> <P>&nbsp;</P> <P>Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:</P> <P>&nbsp;</P> <UL> <LI>What type of Nest Thermostat do you have?</LI> <LI>How is your Nest Thermostat wired?</LI> <LI>What is the power reading of your Nest Thermostat?</LI> </UL> <P>Looking forward to your response.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Edward</P> Wed, 31 Aug 2022 02:41:06 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229364#M46183 EdwardT 2022-08-31T02:41:06Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229480#M46213 <P>Thank you for your reply. I have organised replacement now as we had an error w5 message. Our thermostat is faulty, I contacted your chat service yesterday!!&nbsp;</P> Wed, 31 Aug 2022 08:03:09 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229480#M46213 Katiedance 2022-08-31T08:03:09Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229537#M46236 <P>Hey Katiedance,</P> <P>&nbsp;</P> <P>Thanks for the reply.</P> <P>&nbsp;</P> <P>It's great to hear that you are about to receive your Nest Thermostat replacement. We'll keep this thread open for a couple of days if ever you'll have a question.</P> <P>&nbsp;</P> <P>Thanks for the help, Edward.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Ryan</P> Wed, 31 Aug 2022 11:31:11 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/229537#M46236 Ryan_G 2022-08-31T11:31:11Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/231631#M46675 <P>Hi,&nbsp;</P> <P>&nbsp;</P> <P>We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.</P> <P>&nbsp;</P> <P>Best,&nbsp;</P> <P>Melba</P> Sat, 03 Sep 2022 13:00:19 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Can-not-connect-to-internet-Tried-resetting-the-thermostat-and-reconnecting/m-p/231631#M46675 MelbaDT 2022-09-03T13:00:19Z