topic Latest software version Nest E Thermostat EU in Nest Thermostats

Latest software version Nest E Thermostat EU

Dexer125 — Tue, 06 Sep 2022 18:05:27 GMT

Hi,

on this site it's shown that latest software version is 6.2-27. My Nest Thermostat E (EU version) is on 6.1-9. Is the last version for Nest Thermostat E 6.1-9? If not, why I can't update? My thermostat says it's already on latest version.

Re: Latest software version Nest E Thermostat EU

Jhonleanmel — Sun, 11 Sep 2022 01:34:00 GMT

Hi Dexer125,

Thanks for posting ― let's see what's going on.

For a successful update, make sure to check the following:

Your Nest Thermostat is connected to the Internet.
Your device is not actively calling for heating or cooling.
Verify if the battery level is 3.7 volts or higher. If the battery level is below 3.7 volts when a software update is released, the update will begin once the battery has been charged. You can find the thermostat’s battery level under: Settings > Technical Info > Power.

Keep us posted.

Cheers,

Mel

Re: Latest software version Nest E Thermostat EU

Dexer125 — Sun, 11 Sep 2022 07:39:30 GMT

Hi,

thermostat is connected to the internet, battery level is 3,9V and it's plugged in.

Re: Latest software version Nest E Thermostat EU

Oisin — Sat, 01 Oct 2022 22:58:58 GMT

Hi there, I have the exact same issue with two nest thermostat e, I'm in Ireland.

Re: Latest software version Nest E Thermostat EU

Oisin — Tue, 04 Oct 2022 09:04:55 GMT

Is there any update on this please?

Re: Latest software version Nest E Thermostat EU

Tjeerd — Sun, 16 Oct 2022 08:23:36 GMT

Hi,
I'm having the same issue. Software is up-to-date, battery is fine, wifi is working.

Also tried migrating my nest account to Google. I'm in The Netherlands.

Re: Latest software version Nest E Thermostat EU

Rossfarr — Tue, 22 Nov 2022 00:33:50 GMT

I am also having the same issue.
Nest thermostat e with 3.91v on the battery. Connected to 2.4Ghz wif, with strong signal. Software 6.1-9 updated 19 March 22 but still says this is the latest. Where as the google site says there are more updates https://support.google.com/googlenest/answer/9263516?hl=en-GB

Re: Latest software version Nest E Thermostat EU

Tjeerd — Mon, 28 Nov 2022 21:06:18 GMT

Hi Mel,

Could you please give us a follow-up?

Regards,
Tjeerd

Re: Latest software version Nest E Thermostat EU

Oisin — Tue, 29 Nov 2022 19:15:59 GMT

They don't seem interested in helping.

Re: Latest software version Nest E Thermostat EU

pyrmont25 — Sat, 17 Dec 2022 14:18:35 GMT

I'm having the same issue. My software last updated November 2021 but won't update now.

Re: Latest software version Nest E Thermostat EU

cipri_cj — Wed, 28 Dec 2022 19:51:00 GMT

After i updare to 6.1-9 ,the temperature is higher with 2 degrees celsius .I reset it and restore to factory default but stays tha same.Before update it was working well.Please help

Re: Latest software version Nest E Thermostat EU

JohnDoe49 — Wed, 01 Feb 2023 10:21:18 GMT

Why the heck was there never an answer here ??? I'm also stuck at 6.1-9, and it claims it's up-to-date, which according to Google, is obviously wrong !! (I'm in Belgium)

Why do European versions seem to remain stuck at that version ??????

Re: Latest software version Nest E Thermostat EU

HengR — Wed, 15 Feb 2023 21:51:01 GMT

Mine stuck at 5.9.5-2, I'm located in Hungary but my thermostat from Germany 🙂 I reset the network 2 times without any luck.

Re: Latest software version Nest E Thermostat EU

Juice1179 — Sun, 26 Mar 2023 18:18:53 GMT

Still no update on this?

Re: Latest software version Nest E Thermostat EU

Dexer125 — Sun, 26 Mar 2023 18:29:32 GMT

No. Support doesn't care.

Re: Latest software version Nest E Thermostat EU

justinbenz451 — Mon, 10 Apr 2023 06:05:06 GMT

Hi there! It seems like you are having trouble updating your Nest Thermostat E to the latest version 6.2-27, even though the website indicates that it is available.

One possible reason why you may not be able to update to the Latest Version is that it may not be available in your region yet. Another possibility is that there may be some compatibility issues with your specific model of the Nest Thermostat E.

To ensure that you are eligible for the latest update, you may want to check the Nest support website or contact their support team directly for further assistance. They may be able to provide more information on the latest software version available for your Nest Thermostat E and how to update it. Hope this helps!

Re: Latest software version Nest E Thermostat EU

ElenaM10 — Sun, 14 May 2023 10:42:19 GMT

Hi there!Are you FROM ROMÂNIA?which thermostat you have?

Re: Latest software version Nest E Thermostat EU

ElenaM10 — Sun, 14 May 2023 10:44:11 GMT

I understood from Google ,that for nest learning thermostat it is the latest software version..what we se there is for US residents

Re: Latest software version Nest E Thermostat EU

monicamark412 — Tue, 23 May 2023 20:45:04 GMT

Hello,

I understand your concern about the software version of your Nest Thermostat E. While the website shows that the latest version of App is 6.2-27, your thermostat is currently on version 6.1-9. It's possible that the latest version hasn't been rolled out to your specific device yet. Updates are typically released gradually, so it may take some time before your thermostat receives the latest version. Rest assured that your thermostat displaying "latest version" means it is up to date according to the available updates for your device. If there are any critical updates or new features, they should become available for your thermostat in due course.

Re: Latest software version Nest E Thermostat EU

JohnDoe49 — Tue, 23 May 2023 20:53:49 GMT

Sure… several years to deploy a thermostat firmware… 😂

can we be serious ?