topic Re: Wi-Fi switched off while in holiday in Nest Thermostats

Wi-Fi switched off while in holiday

ATew — Fri, 02 Sep 2022 19:46:47 GMT

I recently got a nest thermostats fitted and had water heating working a schedule, 2 hours in the morning and 1 hour in the evening, connected with a heat link.

recently while going on holiday for a week, I switched off my Wi-Fi 😬

I wanted to know that with the Wi-Fi switched off, the nest device cannot connect to the heat link, so would the heating still work to a schedule or would it just stay on all the time?

thank you

Re: Wi-Fi switched off while in holiday

DragosC — Wed, 07 Sep 2022 08:37:09 GMT

Hi there @ATew,

The thermostat is not connected to the Heat Link via WiFi, it's connected to the Heat Link via the Nest Weave, a Bluetooth like close connection protocol. There's no need for the internet. If the thermostat has a schedule set from the display itself, it will work without WiFi.

Re: Wi-Fi switched off while in holiday

DragosC — Fri, 09 Sep 2022 08:57:54 GMT

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted.

Re: Wi-Fi switched off while in holiday

ATew — Fri, 09 Sep 2022 12:06:41 GMT

Thank you, I am back home now, that seems to be what happened. Thanks again

Re: Wi-Fi switched off while in holiday

DragosC — Fri, 09 Sep 2022 12:19:11 GMT

Thanks for letting us know. Could you tell us please what seems to be happening now? Is everything connected now?

Re: Wi-Fi switched off while in holiday

AlexD — Mon, 12 Sep 2022 10:39:57 GMT

Hi, I wanted to check in. Do you still need assistance? If so, make sure to let me know.

Re: Wi-Fi switched off while in holiday

george_t — Wed, 14 Sep 2022 11:59:18 GMT

Hi @ATew. How's it going with your thermostat? Do you still need our help?

Re: Wi-Fi switched off while in holiday

george_t — Fri, 16 Sep 2022 12:14:22 GMT

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.