topic Re: Nest e connecting to Home but not showing up in Nest in Nest Thermostats

Nest e connecting to Home but not showing up in Nest

Edge — Tue, 06 Sep 2022 20:39:39 GMT

My 2 Nest E thermostats are setup in Home but do not show up in Nest…tried deleting and reinstalling Nest….nothing….help!

Re: Nest e connecting to Home but not showing up in Nest

Jhonleanmel — Sun, 11 Sep 2022 20:44:49 GMT

Hi Edge,

Thanks for posting, and I’m sorry for the delayed response.

A quick question: is the email signed in your Home app the same email you used in your Nest app? If not, make sure you sign in the same email address.

Keep us posted.

Best,

Mel

Re: Nest e connecting to Home but not showing up in Nest

Edge — Mon, 12 Sep 2022 18:45:14 GMT

Hi, turns out I have the Nest Thermostat, not the “e” version. I had tried to link some sensors but they appear not to be compatible. Seems like the app could have told me that….and why have 2 apps to juggle thermostats and sensors?

Re: Nest e connecting to Home but not showing up in Nest

Jhonleanmel — Mon, 12 Sep 2022 19:06:17 GMT

Hi Edge,

Thanks for clarifying that.

You can set up the Nest Nest Temperature Sensor using the Nest app and you can view and have limited control using the Home app. You can check this link for more information about compatibility and features available for your Nest Temperature Sensor: Learn about the Nest Temperature Sensor

Cheers,

Mel

Re: Nest e connecting to Home but not showing up in Nest

EdwardT — Fri, 16 Sep 2022 00:39:12 GMT

Hi folks,

@mel, thanks for the help!

@Edge, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Nest e connecting to Home but not showing up in Nest

EdwardT — Tue, 20 Sep 2022 00:04:12 GMT

Hi Edge,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward