topic Re: Field Tester needing assistance in Nest Thermostats

Field Tester needing assistance

Herdy — Sun, 25 Sep 2022 19:36:09 GMT

I’ve been a tester for almost 10 years. The beta app recently expired and there isn’t any no ones rendering the hardware useless. Can someone direct me to the right support? The beta site doesn’t render any responses. Please help.

Re: Field Tester needing assistance

SP92 — Mon, 26 Sep 2022 06:21:31 GMT

Hi,

I have exactly the same issue. My thermostat does not have any QR code and I can't find the code on the settings, so I can't match the thermostat with my official Nest App.

Hope you will have some responses.

Re: Field Tester needing assistance

Rstand — Mon, 26 Sep 2022 11:03:19 GMT

Same issue here. I can access cameras and thermostats in the GoogleHome app but cannot program the thermostats, I cannot add devices to the Nest app because it states that the devices are assigned to an account. Hoping for an update to the test app from TestxFlight.

Re: Field Tester needing assistance

Rstand — Mon, 26 Sep 2022 19:03:08 GMT

The link to the developer in the TestFlight app brings you to the Google product site. Lot of help that is. Any other testers out there with this issue and a fix?

Re: Field Tester needing assistance

SP92 — Mon, 26 Sep 2022 19:58:20 GMT

The Nest NFT is available again! Great news

Re: Field Tester needing assistance

Herdy — Mon, 26 Sep 2022 20:07:22 GMT

Confirmed! Thank you

Re: Field Tester needing assistance

Rstand — Mon, 26 Sep 2022 20:16:52 GMT

New build available to testers today. Yea

Re: Field Tester needing assistance

Jeran — Wed, 28 Sep 2022 19:51:14 GMT

Hey there everyone,

I'm just checking up on this thread, I'm glad to hear that everything is working properly now! In that case, did anyone have any more questions or need any additional help?

Best regards,
Jeran

Re: Field Tester needing assistance

Jake — Tue, 04 Oct 2022 17:01:39 GMT

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake