topic Re: Nest Not Working With Alexa in Nest Thermostats

Nest Not Working With Alexa

webmaster — Tue, 13 Sep 2022 18:31:16 GMT

Out of nowhere Alexa is giving me a message when I try to change the Nest Thermostat temperature. "Skill linked with Kitchen not enabled". This device was setup at least 4 years ago and has been working without any problems. The Nest Thermostat is connected to my WiFi network so that's not the problem. When I go on the Alexa app, it shows me a message for the thermostat "Server is unresponsive". I've tried to find the "Skill" that's not enabled but there is nothing related to the Nest Thermostat on the list.

Any help would be appreciated

Re: Nest Not Working With Alexa

Jake — Thu, 22 Sep 2022 17:11:25 GMT

Hey webmaster,

Sorry for the late reply and for the trouble you are having. I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Not Working With Alexa

Jeff — Mon, 26 Sep 2022 22:20:30 GMT

Hey webmaster,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Re: Nest Not Working With Alexa

webmaster — Mon, 26 Sep 2022 22:34:35 GMT

Still having the problem. Nothing I've read to date explains how to fix my specific problem. It's been working for 5 years ansld now the error is "server is not responsive" and "skill not enabled". It's not a wifi problem.

Re: Nest Not Working With Alexa

Jeff — Fri, 07 Oct 2022 17:24:49 GMT

Hey webmaster,

Sorry you're still seeing this issue and haven't been able to find an article to explain things. I've got a few things for you to try that have helped others with similar issues. Before trying the suggestions below, can you verify that you have a strong WiFi connection to both your Alexa device and to your Nest Thermostat? If things look good there, try these out in order.

Reset the Nest Thermostat and see if it can re-establish a network connection.
Try uninstalling and reinstalling the Alexa app.
If neither of the above steps work, try factory resetting your Nest Thermostat and setting it back up with the Alexa app from scratch.

Also, are you using Google or Nest WiFi for your WiFi network? If not, what are you using for WiFi?

Thanks,
Jeff

Re: Nest Not Working With Alexa

Jeff — Mon, 17 Oct 2022 15:33:27 GMT

Hi webmaster,

I'm just checking back to see if you tried these steps and to see if they had any impact on your situation. Let me know if you've seen any changes.

Thanks,

Jeff

Re: Nest Not Working With Alexa

Jeff — Wed, 19 Oct 2022 22:58:42 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff

Re: Nest Not Working With Alexa

AnneS — Thu, 20 Oct 2022 11:33:33 GMT

I just started having this problem and in the alexa app the nest is enabled (I did toggle it bsck and forth) but it says in the app that the 'server is unavailable'

Re: Nest Not Working With Alexa

AnneS — Thu, 20 Oct 2022 11:36:40 GMT

By the way, I am able control my Nest from my phone ok through the Nest app. Alexa is working fine except it says that skill linked is not enabled

Re: Nest Not Working With Alexa

webmaster — Thu, 20 Oct 2022 12:57:36 GMT

Yes, I can control my Nest from my phone as well, but I have not resolved the issue with Alexa NOT linking with the Nest App.

Re: Nest Not Working With Alexa

GregNest — Sun, 23 Oct 2022 22:41:34 GMT

Hi, my Alexa app is giving me a "server unresponsive" message too. Nest app is fine.

Re: Nest Not Working With Alexa

webmaster — Mon, 24 Oct 2022 18:33:54 GMT

I have not yet found a solution. If you find a solution, please send it to me. Greatly appreciated.

Re: Nest Not Working With Alexa

ab9 — Mon, 24 Oct 2022 21:24:38 GMT

I am having the same problem out of the blue. Was working fine until recently.

Re: Nest Not Working With Alexa

LuciusFox — Mon, 24 Oct 2022 22:30:09 GMT

Yep, having this same problem too, out of the blue, having worked just fine for years. I simply get a ‘there is a problem’ message with no explanation. Have rebooted the Nest thermostat, unlinked and re linked the Google Neat skill. All to no avail.

Re: Nest Not Working With Alexa

BlueboyUK — Wed, 26 Oct 2022 14:27:53 GMT

Same problem here - both of my Nest thermostats are functioning normally via the Nest app but not via the Alexa app. Initially, I got the “Server unresponsive” message, but this then became “There was a problem”, although no further explanation is given.

I have tried all the suggested fixes and can confirm that nothing has changed with my local setup, so this appears to be a problem higher up the chain. Thanks.

Re: Nest Not Working With Alexa

blackpearl1477 — Wed, 26 Oct 2022 16:48:09 GMT

I noticed it too. But when i opened the Alexa app today i have gotten a notification that google changed some policies & permissions and i had to resetup the permission for the Alexa app. I've done this but now nest isn't property connected.

Issue is on Googles side i think. They changed something.

Re: Nest Not Working With Alexa

LuciusFox — Wed, 26 Oct 2022 20:23:51 GMT

Jeff, lots of people reporting similar sudden issues, do you have a fix please?

Re: Nest Not Working With Alexa

Kiko — Thu, 10 Nov 2022 19:27:14 GMT

When I enable the nest Alexa skill it says no devices could be found. This was the only reason I got a nest!

Re: Nest Not Working With Alexa

Pmd723 — Mon, 28 Nov 2022 03:30:54 GMT

This happened to me after my internet service cut out and everything else connected to Alexa works but not the thermostat. I’ve been searching for possible fixes.

Re: Nest Not Working With Alexa

GregNest — Mon, 28 Nov 2022 05:43:27 GMT

Hi, Alexa had me to unlink my account. And then I unlinked my accounts through Google. Then I reminded through Alexa. Voila, it works again.