topic Re: No heat ac works, blower works in Nest Thermostats

No heat ac works, blower works

Kwasiemoto23 — Wed, 28 Sep 2022 21:35:01 GMT

Installed a new nest thermostat. AC works fine, blower works but no heat. When I jumper R & W wires at the nest my heat works fine.

Re: No heat ac works, blower works

Patrick_Caezza — Fri, 30 Sep 2022 04:12:17 GMT

Post a picture of the original thermostat's wiring.

What wires did you select in the App when you set it up?

Re: No heat ac works, blower works

Kwasiemoto23 — Fri, 30 Sep 2022 11:32:53 GMT

I don't have a photo of the old wiring, I was required to install the c-wire adapter. All functions operate, except the heat does not engage unless the r & w wires are jumped. Based on other forums this is a common concern based on the electronics used by Google Nest. I was hopeful there was a resolution provided for a product that doesn't function as advertised.

Re: No heat ac works, blower works

EdwardT — Sat, 08 Oct 2022 22:32:47 GMT

Hi folks,

@Patrick_Caezza, thanks for the help!

@Kwasiemoto23, thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

Re: No heat ac works, blower works

EdwardT — Wed, 12 Oct 2022 15:52:31 GMT

Hi Kwasiemoto23,

I'm checking back in. Were you able to fill out the form? Let us know if you have questions and we'd be glad to assist you.

Thanks,

Edward

Re: No heat ac works, blower works

EdwardT — Fri, 14 Oct 2022 17:09:58 GMT

Hi Kwasiemoto23,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Edward