topic Re: Auto schedule is off but temp changes in Nest Thermostats

Auto schedule is off but temp changes

Whoelse — Sun, 02 Oct 2022 01:37:46 GMT

I have auto schedule off. On manual schedule I have 71 days 70 night. Every night about 8 pm it changes to 68 degrees. What am I doing wrong?

Re: Auto schedule is off but temp changes

tvbcrypto — Sun, 02 Oct 2022 02:38:39 GMT

make sure eco is off

Re: Auto schedule is off but temp changes

Whoelse — Sun, 02 Oct 2022 14:39:43 GMT

It is. I’ve checked setting to make sure learning mode was off but I have to be missing something

Re: Auto schedule is off but temp changes

Markjosephp — Thu, 06 Oct 2022 18:32:41 GMT

Hi everyone,

@tvbcrypto, thanks for sharing another possible step.

@Whoelse, I appreciate you've tried to find a fix. Let's find out more about what happened.

Are you enrolled in a Rush Hour Program? This is an energy program feature with your utility company to save energy and reduce grid expenses. The Nest thermostat automatically adjusts temperatures before and during rush hour.

Looking forward for your response.

Thanks,

Mark

Re: Auto schedule is off but temp changes

Jake — Mon, 10 Oct 2022 17:39:52 GMT

Hey there,

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Auto schedule is off but temp changes

Jake — Tue, 11 Oct 2022 17:10:23 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

Re: Auto schedule is off but temp changes

Whoelse — Tue, 11 Oct 2022 23:46:23 GMT

I am not enrolled in a rush hour program. Every night it self changes to 68 degrees. All learning modes are off and my schedule is set to 70 at night and 71 in the morning

Re: Auto schedule is off but temp changes

janthadeus — Mon, 17 Oct 2022 22:13:32 GMT

Hi folks,

Thanks for confirming that with us. Let’s get this sorted — a few questions: what type of Nest thermostat do you have? When did the issue start? What other strange symptoms have you experienced since the problem started? Does the issue happen on heating only, cooling only, or both? Also, have you experienced any power outages within the last few days or weeks?

Going over the steps here might help:

Nest app:

Open the Nest app > tap Settings > Home/Away Assist > Home or Away > select the thermostat > switch off automatic switching.

Home app:

Open the Google Home app > tap Routines > Home or Away > select the thermostat action > tap Remove action > Save.

I appreciate the help here, Mark and Jake.

Thanks,

Re: Auto schedule is off but temp changes

EdwardT — Fri, 21 Oct 2022 16:46:20 GMT

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Auto schedule is off but temp changes

EdwardT — Mon, 24 Oct 2022 22:11:36 GMT

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward