topic Re: House cold thermostat says its 22 degrees, in Nest Thermostats

House cold thermostat says its 22 degrees,

Royf — Sun, 25 Sep 2022 18:33:45 GMT

My elearning thermostat shows room temperature at 22 degrees but it's very cold in the house. I'd say its more like 15 degrees but I have nothing to check that with. So to warm the house for an hour I'm having to set stat at above 22 degrees together it warm. It's a new thermostat fitted last week. Anyone had similar problems?

Re: House cold thermostat says its 22 degrees,

NilMis — Mon, 26 Sep 2022 15:17:03 GMT

Hi There - I am having the same issues and still no answer from anyone

Re: House cold thermostat says its 22 degrees,

EdwardT — Thu, 29 Sep 2022 19:00:02 GMT

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

What type of Nest thermostat do you have?
Where are you located?
When did the issue start?

Looking forward to your response.

Thanks,
Edward

Re: House cold thermostat says its 22 degrees,

Jake — Tue, 04 Oct 2022 17:09:13 GMT

Hey there,

I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: House cold thermostat says its 22 degrees,

NilMis — Tue, 04 Oct 2022 17:25:55 GMT

Hi jake - basically we have a nest latest generation (bought only a few months ago) its learning nest, currently its connected for my heating and water. the issue I have is on the screen we see say for eg. 18 - so I am assuming this means the room temp is 18 and it feels cold in the room. So I want to heat it up more, you think that if I turn up to 19 than the heating would come on but it doesn't. I have to turn it up to at least 3 degree's for the heating to come on. surely that can't be correct? I still need help with this. basically what I want to do is set one temp say at 19 in the winter all the time and then if I need more I simply turn it up by 1 d for the heating to turn on.

Re: House cold thermostat says its 22 degrees,

Royf — Tue, 04 Oct 2022 20:44:08 GMT

That's exactly what happens with my thermostat. It just doesn't seem right. And im on my 2nd thermostat and the 1st one was the same.

Re: House cold thermostat says its 22 degrees,

NilMis — Tue, 04 Oct 2022 19:44:58 GMT

So live example, the temperature was showing 19.5 a few minutes ago, I went to raise temp, it shows 20 but it does not go red, then i put it up to 21 it does not go red, then finally when I get it to 22.5 it goes red. all of the levels show that the will warm up to say 21 in the next 2 hours, but no red light ?????

Re: House cold thermostat says its 22 degrees,

NilMis — Tue, 04 Oct 2022 19:47:27 GMT

it's a nest 3rd gen - Learning

its located in a bedroom which is the coldest room and the door to that room is always open

This started only now as it was installed during summer months

Re: House cold thermostat says its 22 degrees,

Markjosephp — Thu, 17 Nov 2022 22:53:39 GMT

Hi folks,

I'm sorry for the delayed response. Let's find out more about what happened.

To isolate:

Please check the signal strength value from Settings > Technical Info > Network.
Technical Info > Display > Relative Humidity
Turn on the sunblock.
Reset the thermostat to its default setting and then observe.

I'll look forward to your response.

Best regards,

Mark

Re: House cold thermostat says its 22 degrees,

Royf — Fri, 18 Nov 2022 09:27:01 GMT

Thanks will try that later and get back to you. 👍🏻

Re: House cold thermostat says its 22 degrees,

Markjosephp — Fri, 18 Nov 2022 16:43:52 GMT

Hi Royf,

Sounds great! Thanks for getting back to us. Please feel free to respond; I'd love to hear the outcome.

Best regards,

Mark

Re: House cold thermostat says its 22 degrees,

Royf — Fri, 18 Nov 2022 20:18:32 GMT

Hi Mark. The sunblock setting was already been turned on. Anything else to check?

Thanks for your help.

Re: House cold thermostat says its 22 degrees,

Markjosephp — Fri, 18 Nov 2022 21:05:24 GMT

Hello Royf,

Great! Thanks for keeping me in the loop.

Please observe your thermostat's behavior and see if there will be changes, and keep me posted if the issue still persists.

Best regards,
Mark

Re: House cold thermostat says its 22 degrees,

Jake — Mon, 21 Nov 2022 18:09:14 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: House cold thermostat says its 22 degrees,

Jake — Tue, 22 Nov 2022 18:15:56 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake