topic Re: Nest Thermostat will not connect to my wif in Nest Thermostats

Nest Thermostat will not connect to my wif

Jiggy1 — Wed, 05 Oct 2022 22:37:12 GMT

Gen 3 Nest Thermostat is not connecting to wifi. I've resetted it and now I can't continue setup without wifi connection.

Re: Nest Thermostat will not connect to my wif

Patrick_Caezza — Thu, 06 Oct 2022 06:23:09 GMT

Are you seeing anything on the Wifi setup screen?

Re: Nest Thermostat will not connect to my wif

Taross — Thu, 06 Oct 2022 15:12:25 GMT

Good luck with that Jiggy1. Mine stopped connecting to my WiFi too. Now the thermostat won't stop rebooting itself and shutting down rendering it utterly hopeless for not just remote function, but physical functioning. Within 3 years of purchase so they won't replace the unit as warranty is only 2 years.

Re: Nest Thermostat will not connect to my wif

Jiggy1 — Thu, 06 Oct 2022 15:41:28 GMT

Spoke with nest IT and we went through all the troubleshooting and they couldn't get it working so they're going to send me a new one. This will be the 3rd time it's been replaced. Google Nest is total trash,garbage, junk no good. Sorry not sorry

Re: Nest Thermostat will not connect to my wif

Jiggy1 — Thu, 06 Oct 2022 15:42:41 GMT

They've replaced mine 2 times in less than a year this will be a 3rd.. Nest products are garbage

Re: Nest Thermostat will not connect to my wif

Vincent_L — Thu, 06 Oct 2022 15:44:26 GMT

@Jiggy1 how did you get Nest IT??? please post the number.

Re: Nest Thermostat will not connect to my wif

Jiggy1 — Thu, 06 Oct 2022 15:46:02 GMT

+13134839127

Re: Nest Thermostat will not connect to my wif

Markjosephp — Wed, 12 Oct 2022 17:34:52 GMT

Hi folks.

@Patrick_Caezza, thanks for the help.

@Jiggy1, We'd like you to have a better experience using our Nest Thermostat, and I'm glad that we still had it replaced for you. Please let us know if you have any other questions or concerns.

@Vincent_L, thanks for posting. Are you also experiencing the same issue of not connecting to the Wi-Fi network? Let us know so we can assist you right away.

@Taross, I'm sorry to hear that you also had the issue of not connecting to the Wi-Fi network. I understand it can be frustrating about the warranty period, but I definitely wanted to stop by and see how I could help.

Looking forward for your response.

Thanks,

Mark

Re: Nest Thermostat will not connect to my wif

Markjosephp — Sat, 15 Oct 2022 17:44:37 GMT

Hi folks,

I know it has been a while but I wanted to ensure that everything is covered here. Still need our help?

Best regards,

Mark

Re: Nest Thermostat will not connect to my wif

aatienza — Sun, 16 Oct 2022 17:58:35 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Mark.

Thanks,

Archie

Re: Nest Thermostat will not connect to my wif

Jiggy1 — Sun, 16 Oct 2022 18:04:12 GMT

I've seen them thanks. We're just going to get a new one. Hopefully this one will not give us issues like the 1st 2.

Re: Nest Thermostat will not connect to my wif

aatienza — Mon, 17 Oct 2022 18:20:04 GMT

Hey Jiggy1,

Thanks for the update. Let us know if you have any other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie