topic Error code 298 in Nest Thermostats

Error code 298

RDW1873rdw — Sat, 08 Oct 2022 14:45:52 GMT

My nest thermostat keeps reading no power I have change the batteries breaker is on the The furnace is running I can’t get it to stop but my thermostat keeps saying no power I download the app on my home screen I removed it download it again I’m gonna keep saying no power error 298

Re: Error code 298

EdwardT — Tue, 11 Oct 2022 16:32:33 GMT

Hi RDW1873rdw,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

What type of Nest Thermostat do you have?
How is your Nest Thermostat wired?

Also, if you haven't yet, please check the troubleshooting steps on this article to isolate the issue.

Thanks,

Edward

Re: Error code 298

EdwardT — Fri, 14 Oct 2022 16:40:27 GMT

Hey RDW1873rdw,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Error code 298

EdwardT — Tue, 18 Oct 2022 15:58:23 GMT

Hi RDW1873rdw,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward