topic Re: Nest Thermostat W5 error code in Nest Thermostats

Nest Thermostat W5 error code

Jscafura1 — Thu, 14 Oct 2021 23:32:05 GMT

Hello, my Nest Thermostat gen 3 all of a sudden can’t find any wifi networks. It is giving me a W5 error code. I followed all the reset procedures on the help website but nothing seems to have worked. What else can I do to try and fix the problem? Is there something wrong with the nest itself and I need a replacement?

Re: Nest Thermostat W5 error code

Claystate — Fri, 15 Oct 2021 01:20:51 GMT

Same issue here

Re: Nest Thermostat W5 error code

Frustratedddd — Fri, 15 Oct 2021 10:49:15 GMT

Faulty WiFi chip 99% of the time

Re: Nest Thermostat W5 error code

Jscafura1 — Fri, 15 Oct 2021 11:11:56 GMT

So I guess that would mean I have to get a replacement then.

Re: Nest Thermostat W5 error code

Frustratedddd — Fri, 15 Oct 2021 11:18:10 GMT

I would try reset Network, and do that twice while in the reset section. Then still in the reset section, restart. Keep in the reset section doing the 3 parts. Failing that, you have a faulty chip.

UK?

Re: Nest Thermostat W5 error code

Jscafura1 — Fri, 15 Oct 2021 12:49:02 GMT

No I am not from the UK. I’m located in the US in New York. But thanks I will have to give that a try and see what happens.

Re: Nest Thermostat W5 error code

Towanda — Wed, 20 Oct 2021 17:43:13 GMT

Did it work? Been struggling with the same problem for days

Re: Nest Thermostat W5 error code

growersx — Sun, 19 Dec 2021 22:50:02 GMT

they have an issue, you need a replacement. the wifi chip burns out in these. ive had two go down that were both purchased a year ago. after google bought nest its one thing after an other honestly