topic Re: Google nest e in Nest Thermostats

Google nest e

Leah1989 — Tue, 11 Oct 2022 20:42:57 GMT

I have recently tried using my nest thermostat e and all I am getting is a home icon with a download icon. Can anyone help please??

Re: Google nest e

Maxime86 — Tue, 11 Oct 2022 20:50:08 GMT

Hi there, I have done a reset because it did not worked anymore and now I see exactly the same as you do and I cannot do a thing anymore with it. I am curious to the answers. 🙏

Re: Google nest e

EdwardT — Sat, 15 Oct 2022 20:36:17 GMT

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat using the app. The icons that you're seeing in the Nest App means that there's no device linked to it yet. You can click on this link to learn more about adding your Nest Thermostat to the Nest App.

Thanks,

Edward

Re: Google nest e

Leah1989 — Mon, 17 Oct 2022 08:25:30 GMT

Hi Edward thanks for your reply I am unable to connect to device

Re: Google nest e

janthadeus — Mon, 17 Oct 2022 22:57:33 GMT

Hi folks,

Checking in — have you tried the suggested steps shared by Edward. If so, how did it go?

I appreciate the help here, Edward.

Thanks,

Re: Google nest e

janthadeus — Thu, 20 Oct 2022 00:10:12 GMT

Hey there,

How's it going? Still need our help?

Regards,

Re: Google nest e

EdwardT — Fri, 21 Oct 2022 15:33:51 GMT

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward